Back to Negotiation skills: Negotiate and resolve conflict
Learner Reviews & Feedback for Negotiation skills: Negotiate and resolve conflict by Macquarie University
758 ratings
About the Course
Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’.
Top reviews
JB
Jul 20, 2023
It was a very thorough course. I learned quite a bit from it. I am now using this knowledge in my everyday life. Thank you for providing this course content. I recommend taking this class.
SD
Jun 10, 2020
The instructor described the lessons nicely. This is an important course for the HR professionals. I learnt and enjoyed this course much . This course will help me build career in life .
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201 - 202 of 202 Reviews for Negotiation skills: Negotiate and resolve conflict
By Elena E
•Oct 27, 2022
Deceiving. The theory is explained superficially, very few exemples or case studies.
By Ilia S
•Jul 22, 2021
Not so complex, less of theory, lack of system