Learner Reviews & Feedback for Introduction to Technical Support by IBM
About the Course
prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT)
support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different
career paths you can take in Technical Support. You will also hear from experts in the IT industry about getting started in the field and how you
can pursue this career without prior experience or degrees. You'll also learn some basics about the technology that technical ...
Top reviews
TB
Jul 11, 2023
I thoroughly enjoyed taking this course. I am glad there was a simulator included in this course to get a hands-on feel for a ticketing system used by many in the IT industry. Thank you!
MB
Jan 8, 2023
I felt this course was very well organized and was a great introduction to tech support. I will be continuing with the next courses for the IBM Technical Support Professional Certificate.
101 - 125 of 258 Reviews for Introduction to Technical Support
By SAMUEL M
•Oct 20, 2023
Must have been the best experience
By Unathi N
•Nov 9, 2022
very informative and easy to learn
By Anthony
•Sep 13, 2024
Very informative and professional
By m s
•Apr 26, 2023
Good intro to course. KEEP GOING!
By Sarvesh S
•Apr 4, 2023
It was a great learning session
By Muhammad I G
•Aug 15, 2024
I have learned skill knowledge
By AIKA A C
•May 5, 2023
Helpful and good fro refresher
By FATEMAH M S A
•Jan 7, 2023
دورة رائعة استفدت منها كثيراً
By amilen s
•Sep 2, 2024
Very good and comprehensible!
By Kendall
•Feb 23, 2023
Great and concise information
By Ezealor I
•Jan 11, 2023
Great job, much experience!!!
By Tasha W
•Sep 9, 2024
Very informative. Thank you.
By Sandi M
•Jun 4, 2024
thank you for the knowledge.
By zoubeirou T
•Dec 11, 2023
Liked the insiders viewpoint
By omeje d
•Apr 30, 2023
Awesome and so educational
By P R
•Sep 2, 2024
probledotabilo@gmail.com
By Kebede D
•May 29, 2024
Very insightful courses!
By PHUONG V T
•Oct 21, 2023
Good introduction course
By Deleted A
•Jun 23, 2023
sangat sangat bermanfaat
By Moinuddin A
•May 29, 2023
Best Introduction Course
By Abdul W
•Mar 26, 2023
Very interesting course.
By Md T I B
•Nov 9, 2022
Nice and Helpful Course.
By Md M R
•Apr 20, 2023
Very Knowledgeable test
By Hyacinthe N
•Feb 18, 2023
assez clair maintenant
By Jeanette N
•Jun 3, 2024
Wonderful Information