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Results for "service management"
Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Linux Administration, Cloud Computing, Servers, Windows Servers, Network Infrastructure, Data Storage, Virtualization, User Accounts
- Status: [object Object]
Skills you'll gain: Quality Management, Project Scoping, Project Closure, Project Management, Project Management Life Cycle, Project Planning, Continuous Improvement Process, Agile Project Management, Project Controls, Quality Monitoring, Backlogs, Team Management, Project Documentation, Agile Methodology, Communication Planning, Project Risk Management, Change Management, Milestones (Project Management), Organizational Structure, Data Storytelling
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Operational Performance Management, Process Improvement, Lean Methodologies, Workflow Management, Continuous Improvement Process, Capacity Planning, Quality Management, Business Workflow Analysis, Supply Chain Management, Inventory Management System, Statistical Process Controls, Process Flow Diagrams, Root Cause Analysis
- Status: Free
Board Infinity
Skills you'll gain: Quality Management, Statistical Process Controls, Quality Management Systems, ISO 9000 Series, Product Quality (QA/QC), Quality Improvement, Service Improvement, Quality Assurance, Quality Control, Continuous Quality Improvement (CQI), Continuous Improvement Process, Customer Service, Process Improvement, Customer Insights
Starweaver
Skills you'll gain: Lean Manufacturing, Lean Methodologies, Process Improvement, Process Analysis, Kaizen Methodology, Quality Improvement, Kanban Principles, Process Mapping, Business Process, Operational Efficiency, Continuous Improvement Process, Operational Excellence, Operations Management, Workflow Management, Initiative and Leadership, Leadership Development, Waste Minimization, Change Management, Employee Engagement
- Status: [object Object]
Google
Skills you'll gain: Computer Networking, Network Troubleshooting, Package and Software Management, Systems Administration, Cloud Infrastructure, IT Infrastructure, TCP/IP, Desktop Support, Network Security, Network Architecture, Computer Hardware, Linux, Encryption, Microsoft Windows, Lightweight Directory Access Protocols, Cybersecurity, Security Awareness, Technical Support, Software Installation, Help Desk Support
Starweaver
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
Starweaver
Skills you'll gain: Delegation Skills, Emotional Intelligence, Intercultural Competence, Team Management, Conflict Management, Cultural Diversity, Employee Performance Management, Leadership and Management, Team Building, Communication, Leadership, Leadership Development, Active Listening, Employee Onboarding
IESE Business School
Skills you'll gain: Operational Efficiency, Operational Excellence, Operational Analysis, Business Operations, Service Improvement, Service Management, Service Design, Capacity Management, Process Improvement, Business Process Improvement, Problem Management, Product Assortment, Decision Making
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
- Status: Free
Starweaver
Skills you'll gain: Hospitality Management, Hospitality Services, Hospitality, Brand Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Brand Loyalty, Business Ethics, Digital Transformation, Personalized Service, Market Dynamics, Corporate Sustainability, Quality Management, Customer Service, Technology Strategies, Innovation, Consumer Behaviour
IESE Business School
Skills you'll gain: Financial Statement Analysis, Financial Statements, Income Statement, Organizational Leadership, Organizational Change, Product Management, Accounting, Team Motivation, Cash Flows, Operational Analysis, People Management, Financial Accounting, Marketing, Brand Management, Brand Marketing, Financial Forecasting, Balance Sheet, Business Analysis, Complex Problem Solving, Financial Analysis
In summary, here are 10 of our most popular service management courses
- System Administration and IT Infrastructure Services: Google
- Google Project Management:: Google
- Introduction to Operations Management: University of Pennsylvania
- Quality Improvement and Management: Board Infinity
- Lean Management Fundamentals: Starweaver
- Google IT Support: Google
- Customer Relationship Management: Starweaver
- Management Skills for New Managers: Starweaver
- How to Build an Effective Service Company: IESE Business School
- Customer Service Fundamentals: Knowledge Accelerators