Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "service improvement"
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
- Status: Free
Board Infinity
Skills you'll gain: Quality Management, Statistical Process Controls, Quality Management Systems, ISO 9000 Series, Product Quality (QA/QC), Quality Improvement, Service Improvement, Quality Assurance, Quality Control, Continuous Quality Improvement (CQI), Continuous Improvement Process, User Feedback, Customer Service, Process Improvement, Customer Insights, Key Performance Indicators (KPIs), Data-Driven Decision-Making
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Operational Performance Management, Process Improvement, Lean Methodologies, Workflow Management, Continuous Improvement Process, Capacity Planning, Quality Management, Business Workflow Analysis, Supply Chain Management, Inventory Management System, Statistical Process Controls, Process Flow Diagrams, Root Cause Analysis
Skills you'll gain: Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies
Skills you'll gain: Process Optimization, Process Improvement, Brainstorming, Process Analysis, Quality Improvement, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Complex Problem Solving, Innovation, Operational Efficiency, Collaboration, Business Technologies, Data Management
Imperial College London
Skills you'll gain: Epidemiology, Continuous Quality Improvement (CQI), Health Administration, Health Systems, Health Care, Geographic Information Systems, Research Design, Data Visualization
University of Florida
Skills you'll gain: Lean Methodologies, Patient Safety, Patient Flow, Scientific Methods, Medical Management, Health Systems, Process Improvement, Continuous Quality Improvement (CQI), Health Care, Capacity Management
University of Colorado Boulder
Skills you'll gain: Process Capability, Statistical Process Controls, Statistical Analysis, R Programming, Quality Control, Data Analysis, Probability & Statistics, Statistical Methods, Statistics, Data Transformation, Probability Distribution
Imperial College London
Skills you'll gain: Qualitative Research, Continuous Quality Improvement (CQI), Quantitative Research, Statistical Visualization, Data Collection, Data-Driven Decision-Making, Statistical Methods, Data Analysis, Statistical Analysis, Time Series Analysis and Forecasting
Skills you'll gain: Data Storytelling, Marketing Effectiveness, Marketing Analytics, Market Analysis, Advertising Campaigns, Marketing Strategies, Performance Reporting, Return On Investment, Performance Measurement, Data-Driven Decision-Making, Data Visualization Software, Data Ethics, Marketing Channel, Go To Market Strategy, Key Performance Indicators (KPIs), Data Access, Data Quality
Imperial College London
Skills you'll gain: Continuous Quality Improvement (CQI), Quality Assurance, Patient Safety, Health Systems, Clinical Leadership, Healthcare Industry Knowledge, Community Development, Care Coordination, Cultural Responsiveness, Risk Analysis
University at Buffalo
Skills you'll gain: Process Mapping, Data Collection, Process Improvement, Business Process, Data Strategy, Data-Driven Decision-Making, Performance Measurement, Business Intelligence, Business Analytics, Operational Performance Management, Gap Analysis, Key Performance Indicators (KPIs), Data Quality, Internet Of Things
In summary, here are 10 of our most popular service improvement courses
- Customer Service Fundamentals: Knowledge Accelerators
- Quality Improvement and Management: Board Infinity
- Introduction to Operations Management: University of Pennsylvania
- Effective Service Innovation by Design in Hotel Management : Starweaver
- Process Improvement and Problem Solving: Packt
- Quality Improvement for Population Health: Imperial College London
- Fixing Healthcare Delivery 2.0: Advanced Lean: University of Florida
- Stability and Capability in Quality Improvement: University of Colorado Boulder
- Using Data for Healthcare Improvement: Imperial College London
- Campaign Performance Reporting, Visualization, & Improvement: Unilever