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Results for "personalized service"
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, Computer Hardware, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Peripheral Devices, Encryption, Data Storage, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills
Vanderbilt University
Skills you'll gain: Generative AI, ChatGPT, OpenAI, Personalized Service, Artificial Intelligence, Expense Management, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Digital Transformation, Business Process Automation, Expense Reports, Innovation, Test Case, Scenario Testing, Solution Architecture
University of Illinois Urbana-Champaign
Skills you'll gain: Data Ethics, Data Collection, Company, Product, and Service Knowledge, Health Care, Healthcare Industry Knowledge, Science and Research, Big Data, Health Assessment, Patient Education and Support, Behavioral Health, Data Analysis, Predictive Analytics, Clinical Research, Consumer Behaviour, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Continuous Monitoring
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
University of Illinois Urbana-Champaign
Skills you'll gain: Food and Beverage, Life Sciences, Anatomy, Medical Science and Research, General Science and Research, Analytics, Data Collection, Quantitative Research
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Analysis, Customer Insights, Marketing Analytics, Generative AI, Target Audience, Personalized Service, Marketing, Marketing Strategies, Marketing Effectiveness, Advertising Campaigns, Customer Engagement, Content Creation, Data-Driven Decision-Making, Consumer Behaviour, Digital Content, Artificial Intelligence
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
Skills you'll gain: Serverless Computing, Digital Transformation, Cloud Services, Data Ethics, Cloud Infrastructure, Google Cloud Platform, Application Programming Interface (API), Business Transformation, Applied Machine Learning, Hybrid Cloud Computing, Image Analysis, Infrastructure As A Service (IaaS), Cloud Computing, Public Cloud, Containerization, Cloud Computing Architecture, Multi-Cloud, Machine Learning, Software As A Service, Computer Vision
University of Minnesota
Skills you'll gain: Taxonomy, Spreadsheet Software, Machine Learning, Predictive Analytics, Data Mining, Persona Development, Information Architecture, Statistics, Algorithms, Java
Coursera Project Network
Skills you'll gain: Survey Creation, User Feedback, Customer Insights, Customer Service, Microsoft 365, Target Audience, Data Analysis Software
University of California, Irvine
Skills you'll gain: Persona Development, Marketing Strategies, Target Audience, Social Media Strategy, Social Media Marketing, Content Marketing, Digital Marketing, Customer Acquisition Management, Marketing Strategy and Techniques, Customer Engagement, Customer Insights, Value Propositions, Brand Management, E-Commerce, Mobile Banking
In summary, here are 10 of our most popular personalized service courses
- Customer Service Fundamentals: Knowledge Accelerators
- IBM IT Support: IBM
- OpenAI GPTs: Creating Your Own Custom AI Assistants: Vanderbilt University
- Bridging Data and Practice for Personalized Nutrition: University of Illinois Urbana-Champaign
- Call Center Customer Service: CVS Health
- Putting the Personal in Personalized Nutrition: University of Illinois Urbana-Champaign
- GenAI for Personalized Marketing at Scale: Coursera Instructor Network
- Preparing for Your Call Center Customer Service Role: CVS Health
- Digital Transformation Using AI/ML with Google Cloud: Google Cloud
- Introduction to Recommender Systems: Non-Personalized and Content-Based: University of Minnesota