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Results for "inbound calls"
HubSpot Academy
Skills you'll gain: Lead Generation, Consumer Behaviour, Sales Enablement, Sales Training, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Business Marketing, Business Strategy, Marketing, Customer Relationship Building, Cross-Functional Collaboration
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
- Status: Free
Pontificia Universidad Católica de Chile
Skills you'll gain: Telephone Skills, Greeting Customers, Vocabulary, Verbal Communication Skills, Business Correspondence, Interpersonal Communications, Business Communication, Taking Meeting Minutes, Grammar, Language Learning, Scheduling
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Organizational Skills
- Status: Free
University of Washington
Skills you'll gain: Business Correspondence, Business Writing, Writing, Business Communication, Communication, Communication Strategies, Vocabulary
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication
Workday
Skills you'll gain: Workday (Software), Benefits Administration, Payroll Processing, Accounts Payable and Receivable, Accounting Systems, Human Capital, Compensation Management, Human Resource Management, Workforce Management, Applicant Tracking Systems, Compensation and Benefits, Business Process Management, Recruitment
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Telephone Skills, Verbal Communication Skills, Vocabulary, Business Communication, Language Learning, Communication, Communication Strategies
Google Cloud
Skills you'll gain: Network Monitoring, Google Cloud Platform, Virtual Private Networks (VPN), Computer Networking, Network Troubleshooting, Network Architecture, Cloud Infrastructure, Virtual Machines, Network Analysis
In summary, here are 10 of our most popular inbound calls courses
- Sales Training: Inbound Business Strategy:Â HubSpot Academy
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- Customer Service Fundamentals:Â Knowledge Accelerators
- English for Common Interactions in the Workplace: Basic Level: Pontificia Universidad Católica de Chile
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails:Â University of Washington
- Introduction to Customer Service:Â CVS Health
- Generative AI for Customer Support:Â IBM
- Workday in Action Series:Â Workday
- Speak English Professionally: In Person, Online & On the Phone:Â Georgia Institute of Technology