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Results for "customer journey analytics"
Fractal Analytics
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Storyboarding, Storytelling, Data Visualization Software, Infographics, Data Ethics, Data Analysis, Ethical Standards And Conduct, Design Elements And Principles
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Rutgers the State University of New Jersey
Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Management, Transportation, Supply Chain, and Logistics, Supply Chain Planning, Market Intelligence, Inventory and Warehousing, Analytics, Financial Analysis, Inventory Management System, Customer Insights, Data Analysis, Order Fulfillment, Data-Driven Decision-Making, Cost Reduction, Spatial Analysis
Rutgers the State University of New Jersey
Skills you'll gain: Demand Planning, Customer Demand Planning, Forecasting, Supply Chain Planning, Market Dynamics, Time Series Analysis and Forecasting, Trend Analysis, Predictive Modeling, Regression Analysis, Data Analysis, Statistical Analysis
Skills you'll gain: Data Storytelling, Business Metrics, Key Performance Indicators (KPIs), Data Cleansing, Data Modeling, Analytics, Data Analysis, Data Visualization, Data Validation, Exploratory Data Analysis, Data Quality, Data Manipulation, Generative AI, Data Collection
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations
University of Pennsylvania
Skills you'll gain: People Analytics, Human Resource Strategy, Talent Management, Human Resources Management and Planning, Workforce Planning, Performance Analysis, Job Analysis, Data-Driven Decision-Making, Workforce Management, Analytics, Employee Retention, Staff Management, Employee Performance Management, Predictive Analytics, Network Analysis
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data
Skills you'll gain: Big Data, Data Analysis, Statistical Analysis, Apache Hadoop, Apache Hive, Data Collection, Data Mart, Data Warehousing, Data Storytelling, Apache Spark, Data Cleansing, Data Lakes, Data Visualization Software, SQL
University of Pennsylvania
Skills you'll gain: People Analytics, Data-Driven Decision-Making, Business Analytics, Descriptive Analytics, Business Intelligence, Human Resource Strategy, Financial Data, Marketing Analytics, Analytics, Talent Management, Financial Analysis, Predictive Analytics, Human Resources Management and Planning, Peer Review, Business Analysis, Financial Statement Analysis, Financial Forecasting, Customer Insights, Workforce Planning, Demand Planning
University of Colorado System
Skills you'll gain: Marketing Analytics, Probability & Statistics, Statistical Methods, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Statistical Hypothesis Testing, Customer Insights, Customer Analysis, Customer Retention, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Marketing Strategies, Statistical Modeling, Probability Distribution, Data Visualization
In summary, here are 10 of our most popular customer journey analytics courses
- Data Storytelling: Fractal Analytics
- Customer Service Fundamentals: Knowledge Accelerators
- Supply Chain Analytics: Rutgers the State University of New Jersey
- Demand Analytics: Rutgers the State University of New Jersey
- Introduction to Data Analytics: Meta
- Customer Analytics: University of Pennsylvania
- SAP Customer Engagement and Discovery: SAP
- People Analytics: University of Pennsylvania
- GenAI for Customer Communication: Coursera Instructor Network
- Introduction to Data Analytics: IBM