Skills you'll gain: Inbound Calls, Network Routing, Outbound Calls, Security Controls, Customer Service, Operational Efficiency, Customer Engagement, Service Level

Skills you'll gain: Culture Transformation, Organizational Change, Business Leadership, Organizational Structure, Diversity and Inclusion, Talent Management, Cultural Diversity, Innovation, Corporate Sustainability, Employee Engagement, Business Communication

Skills you'll gain: Data Ethics, Artificial Intelligence, Business Ethics, Compliance Training, Organizational Strategy, Regulatory Compliance, Accountability, Ethical Standards And Conduct, Google Cloud Platform, Artificial Intelligence and Machine Learning (AI/ML), Stakeholder Engagement

Skills you'll gain: Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Cultural Diversity, People Management, Cultural Sensitivity, Employee Engagement, Empowerment, Team Leadership, Mitigation

Skills you'll gain: C# (Programming Language), Mobile Development, Scripting, Application Development, Cross Platform Development, Computer Programming, User Interface (UI), Development Environment, Software Development, Debugging

Skills you'll gain: Facebook, Social Media, Social Media Marketing, Advertising Campaigns, Social Media Management, Social Media Strategy, Advertising, Marketing, Customer Insights, Marketing Analytics, Goal Setting, Customer Engagement

Skills you'll gain: Overcoming Objections, Stakeholder Engagement, Influencing, Diversity and Inclusion, Diversity Awareness, Strategic Communication, Active Listening, Communication, Negotiation, Simulation and Simulation Software, Decision Making

Skills you'll gain: Social Media, Social Media Management, Social Media Content, Customer Engagement, Professional Networking, User Accounts, Branding

Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Social Media, Advertising, Marketing Effectiveness, Customer Engagement

Skills you'll gain: Business Transformation, Business Communication, Stakeholder Engagement, Strategic Leadership, Organizational Change, Change Management, Innovation, Organizational Strategy, Stakeholder Management, Organizational Leadership, Leadership, Organizational Effectiveness, Business Strategy, Organizational Structure, Strategic Thinking, Business Technologies, Global Marketing, Project Planning, Financial Planning

Skills you'll gain: Social Media Marketing, Social Media, Target Audience, Social Media Strategy, Campaign Management, Customer Engagement, Demography

Skills you'll gain: Personalized Service, Generative AI, Customer Insights, Customer Analysis, ChatGPT, Customer Engagement, Real Time Data, Data-Driven Decision-Making, Trend Analysis, Experience Design, Consumer Behaviour