Skills you'll gain: Customer Retention, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Engagement, Customer Analysis, Customer Advocacy, Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Market Opportunities, Value Propositions, Target Market, Innovation, Socioeconomics, Advocacy, Business Ethics, Environmental Issue

Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Analysis, Value Propositions, Market Research, Behavioral Economics, Competitive Analysis, Data-Driven Decision-Making

Skills you'll gain: Marketing Analytics, Customer Insights, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer Relationship Management, Predictive Analytics, Advanced Analytics, Consumer Behaviour, Big Data, Data-Driven Decision-Making, Data Analysis

Skills you'll gain: Database Design, Software Design, Application Security, Vulnerability Assessments, Unified Modeling Language, Unit Testing, Threat Modeling, Usability Testing, User Interface and User Experience (UI/UX) Design, Vulnerability Management, Databases, Software Architecture, Secure Coding, Software Design Patterns, Systems Design, Software Engineering, Software Development Tools, Software Development Life Cycle, Technical Design, Security Engineering

Skills you'll gain: Brand Strategy, Thought Leadership, Brand Management, Branding, Employee Engagement, Organizational Leadership, Strategic Leadership, Motivational Skills, Storytelling, Leadership, Influencing, Business Leadership, Performance Measurement, Employee Coaching, Verbal Communication Skills, Industrial and Organizational Psychology, Non-Verbal Communication, Social Sciences, Communication, Cultural Responsiveness

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication

Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media

Skills you'll gain: ChatGPT, Personalized Service, Customer Engagement, Generative AI, Customer Service, Business Marketing, Customer Insights, Customer Support, Target Audience, Performance Analysis, Performance Improvement

Skills you'll gain: General Data Protection Regulation (GDPR), Cloud Services, Cloud Computing, Tax, Tax Laws, Law, Regulation, and Compliance, Cloud Security, Personally Identifiable Information, Cloud Computing Architecture, Tax Compliance, Data Security, Regulation and Legal Compliance, Sales Tax, Information Privacy, Contract Negotiation, Vendor Contracts, Corporate Tax, Cybersecurity, Cyber Risk, Infrastructure As A Service (IaaS)

Skills you'll gain: Brainstorming, Design Thinking, Innovation, Ideation, Creative Thinking, User Research, Human Centered Design, Creative Problem-Solving, Stakeholder Management, Design Research, Project Scoping, User Experience Design, User Experience, Persona Development, Project Planning, Service Design, Process Mapping, Product Development, Growth Mindedness, Creativity

Skills you'll gain: Innovation, Product Management, New Product Development, Product Marketing, Product Development, Competitive Analysis, Business Strategy, Business Development, Product Lifecycle Management, Ideation, Market Analysis, Communication, Stakeholder Management