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Results for "customer journey analytics"
University of Pennsylvania
Skills you'll gain: People Analytics, Data-Driven Decision-Making, Business Analytics, Descriptive Analytics, Business Intelligence, Human Resource Strategy, Financial Data, Marketing Analytics, Analytics, Talent Management, Financial Analysis, Predictive Analytics, Human Resources Management and Planning, Peer Review, Business Analysis, Financial Statement Analysis, Financial Forecasting, Customer Insights, Workforce Planning, Demand Planning
Skills you'll gain: Dashboard, Data Visualization Software, Plotly, Data Wrangling, Data Visualization, Exploratory Data Analysis, Data Cleansing, Jupyter, Matplotlib, Data Analysis, Pandas (Python Package), Data Manipulation, Seaborn, Data Transformation, Data Import/Export, Predictive Modeling, Web Scraping, Interactive Data Visualization, Automation, Python Programming
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
University of Pennsylvania
Skills you'll gain: Business Analytics, Descriptive Analytics, Predictive Analytics, Analytics, Demand Planning, Data-Driven Decision-Making, Operational Analysis, Business Operations, Risk Analysis, Forecasting, Operations Management, Risk Management, Business Modeling, Simulation and Simulation Software, Process Optimization, Decision Making, Decision Tree Learning, Microsoft Excel, Probability Distribution
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data
Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Security, Cloud Infrastructure, Data Mining, Cloud Platforms, Cloud Computing, Artificial Intelligence, Generative AI, Data Ethics, OpenAI, Cloud Storage, Artificial Intelligence and Machine Learning (AI/ML), Infrastructure As A Service (IaaS), Big Data, Emerging Technologies, Data Analysis, Data Science, Deep Learning, Digital Transformation
ESSEC Business School
Skills you'll gain: Marketing Analytics, Business Analytics, Forecasting, Peer Review, Statistical Methods, Data Presentation, Predictive Analytics, R Programming, Customer Analysis, Information Technology, Digital Transformation, Advanced Analytics, Statistical Analysis, Communication, Market Research, Complex Problem Solving, Analytics, Business Analysis, Data Analysis, Value Propositions
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Extract, Transform, Load, Marketing Analytics, Data Visualization, Data Presentation, Regression Analysis, Alteryx, Infographics, Data Collection, Interactive Data Visualization, Data Quality, Tidyverse (R Package), R Programming, Data Visualization Software, Data Processing, Network Analysis, Business Analytics, Internal Controls, Exploratory Data Analysis, Robotic Process Automation
Skills you'll gain: Data Governance, Data Storytelling, Data Presentation, Presentations, Data Visualization, Supply Chain, Data Management, Supply Chain Management, Data Analysis, Analytics, Data Visualization Software, Data Strategy, Data Quality, Analytical Skills, Data Cleansing, Data Synthesis, Data Collection, Google Sheets, Data Processing, Spreadsheet Software
Skills you'll gain: Exploratory Data Analysis, Data Storytelling, Data Visualization Software, Data Presentation, Data Transformation, Data Ethics, Tableau Software, Data Manipulation, Data Cleansing, Data Analysis, Data Processing, Stakeholder Communications, Matplotlib, Pandas (Python Package), Jupyter, Data Validation, Python Programming
Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication
University of Colorado Boulder
Skills you'll gain: Data Storytelling, Data Presentation, Data Governance, Data Visualization, Predictive Analytics, Exploratory Data Analysis, Analytics, Business Analytics, Data Storage, Data Management, Big Data, Risk Analysis, Databases, Data Visualization Software, Presentations, Data Analysis, Statistical Modeling, Decision Making, Business Intelligence, Data Cleansing
In summary, here are 10 of our most popular customer journey analytics courses
- Business Analytics: University of Pennsylvania
- Applied Data Science: IBM
- GenerativeAI for Customer Success: Coursera Instructor Network
- Operations Analytics: University of Pennsylvania
- GenAI for Customer Communication: Coursera Instructor Network
- Key Technologies for Business: IBM
- Strategic Business Analytics: ESSEC Business School
- Business Analytics: University of Illinois Urbana-Champaign
- Using Data Analytics in Supply Chain: Unilever
- Go Beyond the Numbers: Translate Data into Insights: Google