Skills you'll gain: Facebook, Social Media, Customer Service, Customer Relationship Management, Social Media Marketing, Business Communication, Customer Communications Management

Skills you'll gain: Facebook, Payment Systems, Order Fulfillment, Order Processing, Product Knowledge, E-Commerce, Product Promotion, Selling Techniques, Payment Processing and Collection, Shipping and Receiving

Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Product Development, Product Management, Business Modeling, Product Strategy, Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer Analysis, Business Strategy, Persona Development, Lean Methodologies

Skills you'll gain: Persona Development, Business Modeling, Graphical Tools, Customer Analysis, Design Software, Marketing Collateral, User Accounts

Skills you'll gain: Overcoming Objections, Stakeholder Engagement, Influencing, Diversity and Inclusion, Diversity Awareness, Strategic Communication, Active Listening, Communication, Negotiation, Simulation and Simulation Software, Decision Making

Skills you'll gain: Supply Chain Management, Supplier Management, Cash Management, Procurement, Customer Analysis, Finance, Credit Risk, Working Capital, Sales Prospecting, Technology Solutions, Program Development

Skills you'll gain: Canva (Software), Promotional Materials, Marketing Design, Marketing Materials, Graphic Design, Graphic and Visual Design Software, Design, Marketing Collateral, Branding

Skills you'll gain: Inbound Calls, Network Routing, Outbound Calls, Security Controls, Customer Service, Operational Efficiency, Customer Engagement, Service Level

Skills you'll gain: Customer Support, Service Level, Customer Service, Google Cloud Platform, Technical Support, Cloud Services, Customer Complaint Resolution, Information Privacy, Technical Communication, Record Keeping

Skills you'll gain: Survey Creation, Email Marketing, Analysis, User Feedback, Customer Relationship Management, User Accounts, Account Management

Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Call Center Experience, Data Storage, Identity and Access Management, System Configuration, Inbound Calls, Outbound Calls, Self Service Technologies, User Accounts, Customer Communications Management, Regional Sales

Skills you'll gain: Data Storytelling, Google Sheets, Spreadsheet Software, Data Visualization Software, Business Analysis, Data Analysis, Analytics, Business Requirements, Exploratory Data Analysis, Data-Driven Decision-Making, Stakeholder Engagement, Generative AI