Skills you'll gain: Overcoming Objections, Active Listening, Customer Complaint Resolution, Customer Service, Retail Sales, Verbal Communication Skills, Customer Relationship Management, Interpersonal Communications, Assertiveness, Empathy, Conflict Management, Emotional Intelligence, Problem Solving

Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Supply Chain Planning, Marketing Operations, Service Improvement, Operational Efficiency

Skills you'll gain: Persona Development, User Accounts, Target Audience, Marketing Collateral, Customer Analysis, Design Software, Business Modeling, Graphical Tools

Skills you'll gain: Strategic Thinking, Business Strategy, Strategic Decision-Making, Competitive Analysis, Organizational Strategy, Decision Making, Corporate Strategy, Market Analysis, Analysis, Competitive Intelligence, Benchmarking, Company, Product, and Service Knowledge, Continuous Monitoring, Market Dynamics

Skills you'll gain: Business Metrics, Business Analytics, Analytics, Business Intelligence, Tableau Software, Cash Flows, Big Data, Business Analysis, Key Performance Indicators (KPIs), Spreadsheet Software, Data Analysis, Data-Driven Decision-Making, Web Analytics, Performance Metric, Database Software, E-Commerce, Data Science

Skills you'll gain: Derivatives, Financial Market, Equities, Capital Markets, Financial Analysis, Securities Trading, Investments, Financial Management, Risk Management

Skills you'll gain: Event Planning, Canva (Software), Event Management, Digital Content, Content Creation, Graphic Design, Social Media, Marketing Collateral, Product Design, Social Media Marketing

Skills you'll gain: Order Management, Inventory Management, Inventory Control, Inventory Accounting, Inventory Management System, Work Order, Warehousing, Operations Management, Cost Accounting, Manufacturing Operations, Production Process, Management Reporting, Accounting

Skills you'll gain: Marketing, Marketing Channel, Marketing Strategies, Digital Marketing, Promotional Strategies, Digital Transformation, Product Development, Business-To-Consumer, Consumer Behaviour, New Product Development, E-Commerce, Price Negotiation, Innovation

Skills you'll gain: Wholesaling, Target Market, Market Opportunities, Sales Management, Growth Strategies, Business Strategies, B2B Sales, Business Development, Sales Strategy, New Business Development, Operational Efficiency, Business Operations, Business Planning, Operations Management, Business, Business Modeling, Risk Mitigation

Skills you'll gain: Slack (Software), Marketing Materials, Marketing Collateral, Content Creation, Marketing Design, Corporate Communications, Facebook, Social Media Content, Social Media, User Accounts, Multimedia

Skills you'll gain: Timelines, Product Demonstration, Marketing Materials, Presentations, Sales Presentations, Marketing Design, Project Design, Value Propositions, Team Oriented, Data Sharing