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Explore the Customer Service Course Catalog
Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence, Data Ethics, OpenAI, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks, Application Deployment, IBM Cloud, Governance, Machine Learning, Business Transformation, Ethical Standards And Conduct, Computer Vision, Self Service Technologies, Information Architecture, Business Process Automation, Software Development Tools, Image Analysis
Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Computing, Cloud Storage, Infrastructure As A Service (IaaS), Emerging Technologies, Hybrid Cloud Computing, IBM Cloud, Serverless Computing, Virtualization, Microservices, Containerization
Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Linux Administration, Cloud Computing, Servers, Windows Servers, Network Infrastructure, Data Storage, Virtualization, User Accounts
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration
Skills you'll gain: Quality Management, Project Closure, Project Management, Continuous Improvement Process, Project Controls, Quality Monitoring, Team Management, Project Risk Management, Data-Driven Decision-Making, Project Documentation, Stakeholder Communications, Technical Communication, Meeting Facilitation, Communication
Macquarie University
Skills you'll gain: Marketing Analytics, Customer Insights, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer Relationship Management, Predictive Analytics, Advanced Analytics, Consumer Behaviour, Big Data, Data-Driven Decision-Making, Data Analysis
University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Regression Analysis, Data-Driven Decision-Making, Brand Management, Resource Allocation, Customer Insights, Predictive Analytics, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Product Development, Customer Analysis, Consumer Behaviour, User Research, Customer Engagement, Persona Development, Market Research, Process Mapping, User Experience, Qualitative Research, Ideation, Analysis, Needs Assessment
Google Cloud
Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Infrastructure As A Service (IaaS), Cloud Applications, Kubernetes, Identity and Access Management, Cloud Computing, Cloud Storage, Network Infrastructure, Containerization, Virtual Machines, Generative AI, Platform As A Service (PaaS), Serverless Computing, Load Balancing, Relational Databases, Scalability
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Process Improvement
Johns Hopkins University
Skills you'll gain: HTML and CSS, Javascript, Responsive Web Design, Ajax, Front-End Web Development, Web Design, Web Applications, Hypertext Markup Language (HTML), Browser Compatibility, Web Development, Cascading Style Sheets (CSS), Usability, Cross Platform Development, Server Side
Skills you'll gain: Cloud Infrastructure, Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Identity and Access Management, Data Loss Prevention, Load Balancing, System Monitoring, Infrastructure As A Service (IaaS), Network Monitoring, Cloud Applications, Cloud Computing Architecture, Network Architecture, Role-Based Access Control (RBAC), Network Security, Cloud Computing, Network Routing, Cloud Security, Virtual Private Networks (VPN)
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- AI Foundations for Everyone: IBM
- Introduction to Cloud Computing: IBM
- System Administration and IT Infrastructure Services: Google
- Brand Management: Aligning Business, Brand and Behaviour: University of London
- Project Execution: Running the Project: Google
- Marketing analytics: Know your customers: Macquarie University
- Marketing Analytics: University of Virginia
- Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
- Google Cloud Fundamentals: Core Infrastructure: Google Cloud
- Customer Support digital transformation with HubSpot: Coursera Project Network