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Results for "inbound calls"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Personalized Service, Customer Service, ChatGPT, Customer Engagement, Customer Insights, Customer Communications Management, Service Improvement, Business Ethics, Natural Language Processing, Operational Efficiency, Machine Learning
Google Cloud
Skills you'll gain: Network Monitoring, Google Cloud Platform, Virtual Private Networks (VPN), Computer Networking, Network Troubleshooting, Network Architecture, Cloud Infrastructure, Virtual Machines, Network Analysis
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
Skills you'll gain: Cloud API, Google Cloud Platform, Natural Language Processing, Application Programming Interface (API), JSON
Coursera Project Network
Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, PySpark, Data Cleansing, Data Import/Export, Data Transformation, Apache Spark, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Business Analytics, Application Deployment, Machine Learning
Google Cloud
Skills you'll gain: Storytelling, Google Workspace, Generative AI, Google Sheets, Gmail, Content Creation, Multimedia, Media Production, Data Ethics, Spreadsheet Software, Issue Tracking, Google Docs, Document Management, Data Sharing, Editing, File Management, File Systems, Automation, Technical Communication, Information Privacy
Vanderbilt University
Skills you'll gain: ChatGPT, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Integration, Data Processing, JavaScript Frameworks, Unstructured Data, Text Mining
Johns Hopkins University
Skills you'll gain: Patient Safety, Help Desk Support, System Support, Technical Support, Patient Education and Support, End User Training and Support, Health Care, Issue Tracking, Change Control, Network Troubleshooting, Disaster Recovery, Information Technology, Technical Documentation, General Networking, Telecommuting, Computer Networking
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
- Status: Free
DeepLearning.AI
Skills you'll gain: Unstructured Data, SQL, Web Services, Application Development, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Database Management, Restful API, Application Programming Interface (API), Data Processing, Artificial Intelligence
Google Cloud
Skills you'll gain: Google Workspace, Google Cloud Platform, Gmail, Cloud Applications, Event Monitoring
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
In summary, here are 10 of our most popular inbound calls courses
- GenAI for Customer Service Representatives:Â Coursera Instructor Network
- Networking in Google Cloud: Fundamentals:Â Google Cloud
- Call Center Customer Service:Â CVS Health
- Speech to Text Transcription with the Cloud Speech API:Â Google Cloud
- Machine Learning with PySpark: Customer Churn Analysis:Â Coursera Project Network
- Gemini for Google Workspace:Â Google Cloud
- ChatGPT + Zapier: From Email Inbox to Excel Spreadsheet:Â Vanderbilt University
- Operations and Patient Safety for Healthcare IT Staff:Â Johns Hopkins University
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Function-Calling and Data Extraction with LLMs:Â DeepLearning.AI