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Results for "customer experience optimization"
Skills you'll gain: Figma (Design Software), Usability Testing, Design Reviews, Mockups, User Interface and User Experience (UI/UX) Design, User Experience Design, Prototyping, User Centered Design, User Interface (UI) Design, Design Elements And Principles, Typography, Color Theory
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, User Research, UI/UX Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, SQL, User Interface and User Experience (UI/UX) Design, Mobile Development, Design Research, Cross Platform Development, React.js, Web Development Tools
Google
Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Product Roadmaps, Sprint Retrospectives, Employee Coaching, Team Management, Cross-Functional Collaboration, Prioritization
Skills you'll gain: Media Planning, A/B Testing, Campaign Management, Key Performance Indicators (KPIs), Marketing Analytics, Marketing Effectiveness, Performance Measurement, Google Analytics, Advertising Campaigns, Return On Investment, Performance Metric, Spreadsheet Software, Marketing, Web Analytics, Digital Marketing, Data Visualization Software, Pivot Tables And Charts, Stakeholder Communications, Goal Setting, Google Sheets
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Marketing Automation, Sales Support, Client Support
University of Michigan
Skills you'll gain: Multimedia, Persona (User Experience), Learning Theory, Program Evaluation, Instructional Design, Web Content Accessibility Guidelines, Instructional and Curriculum Design, Educational Materials, Course Development, Experience Design, Design, Professional Development, Disabilities, Brainstorming, Consultative Approaches, Motivational Skills, Communication, Design Elements And Principles, Content Creation, Student-Centred Learning
- Status: Free
National Taiwan University
Skills you'll gain: Operations Research, Mathematical Modeling, Process Optimization, Applied Mathematics, Business Modeling, Industrial Engineering, Operations Management, Inventory Control, Resource Allocation, Business Analytics, Production Planning, Microsoft Excel, Scheduling, Linear Algebra, Decision Making, Portfolio Management, Complex Problem Solving
University of Michigan
Skills you'll gain: UI/UX Research, User Experience Design, User Experience, User Research, User Centered Design, Interaction Design, Prototyping, Usability Testing, Usability, Design Thinking, Human Computer Interaction, Human Factors
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
Skills you'll gain: Data Storytelling, Requirements Elicitation, Business Process Modeling, Business Analysis, Data Presentation, Process Analysis, Resource Allocation, Data Visualization, Interactive Data Visualization, Stakeholder Management, Process Optimization, Business Requirements, Requirements Management, Data Modeling, Risk Analysis, Requirements Analysis, Excel Formulas, Microsoft Excel, Data Cleansing, Analysis
Google Cloud
Skills you'll gain: Cloud Infrastructure, Application Deployment, Infrastructure As A Service (IaaS), Kubernetes, Database Architecture and Administration, MySQL, PostgreSQL, Identity and Access Management, Cloud Computing, Data Migration, Cloud Management, Cloud API, Oracle Databases, Databases, Cloud Storage, Network Infrastructure, Cloud Security, Cloud Applications, Google Cloud Platform, Database Administration
In summary, here are 10 of our most popular customer experience optimization courses
- Create High-Fidelity Designs and Prototypes in Figma:Â Google
- Meta React Native:Â Meta
- Agile Project Management:Â Google
- Assess for Success: Marketing Analytics and Measurement:Â Google
- HubSpot: Working with a ticketing system :Â Coursera Project Network
- An Introduction to Learning Experience Design (LXD):Â University of Michigan
- Operations Research (1): Models and Applications:Â National Taiwan University
- Introduction to User Experience Principles and Processes:Â University of Michigan
- Reports, Dashboards, and Customer Success in Salesforce:Â Salesforce
- GenerativeAI for Customer Success:Â Coursera Instructor Network