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Explore the Customer Service Course Catalog
Skills you'll gain: Customer Support, Google Cloud Platform, Technical Support, Service Level, Customer Complaint Resolution, Identity and Access Management, Technical Communication, Issue Tracking, Data Management
- Status: Free
Universidade Estadual de Campinas
Skills you'll gain: Order Management, Transportation Management, Logistics, Inventory Management System, Inventory Management, Transportation Operations, Inventory Control, Order Processing, Service Level, Materials Management, Supply Chain Management, Process Optimization, Operating Cost, Demand Planning, Performance Metric, Forecasting
Skills you'll gain: MLOps (Machine Learning Operations), Google Cloud Platform, Cloud Management, DevOps, Continuous Deployment, CI/CD, Applied Machine Learning, Feature Engineering, Machine Learning, Automation, Data Processing
University of Colorado System
Skills you'll gain: Local Area Networks, Network Protocols, Computer Networking, Network Architecture, TCP/IP, Network Performance Management, Wireless Networks, Data Integrity
- Status: Free
Universitat Autònoma de Barcelona
Skills you'll gain: Service Design, Hospitality, Hospitality Management, Customer Insights, Service Management, Customer Service, Process Design, Corporate Sustainability, Consumer Behaviour, Language Interpretation, Translation, and Studies, Global Marketing, Marketing, Environmental Social And Corporate Governance (ESG), Marketing Strategy and Techniques, Innovation
University of Colorado System
Skills you'll gain: Data Warehousing, Database Design, Data Integration, Extract, Transform, Load, Data Modeling, Star Schema, Relational Databases, Snowflake Schema, Data Architecture, Business Intelligence, SQL, Pivot Tables And Charts, PostgreSQL, MySQL, Data Transformation, Data Quality, Oracle Cloud
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Backlogs, Software Quality Assurance, Agile Methodology, User Story, Debugging, Issue Tracking, Usability Testing, Application Performance Management, Usability, Constructive Feedback, User Research, Meeting Facilitation
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Customer Retention, Marketing Effectiveness, Brand Loyalty, Brand Strategy
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Demand Planning, Procurement, Supplier Relationship Management, Supply Chain Planning, Operational Efficiency, Process Improvement, Supply Chain Management, Operations Management, Presentations, Transportation, Supply Chain, and Logistics, Logistics, Strategic Communication, Forecasting, Decision Making
University of Illinois Urbana-Champaign
Skills you'll gain: Internet Of Things, Security Controls, Wireless Networks, Network Protocols, Emerging Technologies, Data Science, Embedded Systems, Network Infrastructure, Big Data, Amazon Web Services, Cloud Platforms, Computer Programming
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Analytics, Regression Analysis, Network Analysis, Customer Analysis, Market Analysis, Analytics, Statistical Analysis, Customer Insights, Data Analysis, Text Mining, Trend Analysis, Social Media, Brand Management, Natural Language Processing
Goodwill Industries International
Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Client Services, Virtual Teams, Professional Development, Diversity and Inclusion, Recruitment, Ethical Standards And Conduct, Relationship Management, Active Listening, Talent Pipelining, Rapport Building, Needs Assessment, Employee Onboarding, Empathy, Goal Setting, LinkedIn
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Google Cloud Customer Care Fundamentals - Français: Google Cloud
- Conceitos Básicos de Logística e Supply Chain: Universidade Estadual de Campinas
- Machine Learning Operations (MLOps): Getting Started: Google Cloud
- Peer-to-Peer Protocols and Local Area Networks: University of Colorado System
- Sustainable high-end tourism: Universitat Autònoma de Barcelona
- Data Warehouse Concepts, Design, and Data Integration: University of Colorado System
- Reviews & Metrics for Software Improvements: University of Alberta
- Fundamentals of Customer Acquisition Management: Coursera Instructor Network
- Supply Chain Management Strategy: Rutgers the State University of New Jersey
- IoT Devices: University of Illinois Urbana-Champaign