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Explore the Customer Service Course Catalog
- Status: Free
Skills you'll gain: Marketing Analytics, Analytical Skills, Data Analysis, Data Collection, Marketing, Marketing Strategies, Quantitative Research, Market Research, Customer Insights, Data-Driven Decision-Making, Market Data, Consumer Behaviour, Business Metrics, Target Audience, Brand Strategy
Duke University
Skills you'll gain: Technical Communication, Cloud Infrastructure, MLOps (Machine Learning Operations), Cloud-Native Computing, CI/CD, Cloud Platforms, Cloud Computing, Application Deployment, Agile Software Development, Technical Documentation, Software Engineering, Infrastructure As A Service (IaaS), Distributed Computing, Microservices, Continuous Delivery, Applied Machine Learning, Cloud Storage, Extract, Transform, Load, Google Cloud Platform, Cloud Applications
IE Business School
Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Branding, Brand Awareness, Product Management, Product Strategy, Brand Loyalty, Product Planning, New Product Development, Customer Engagement, Experience Design, User Experience, Internal Communications, Customer Analysis, Consumer Behaviour, Portfolio Management, Integrated Marketing Communications, Competitive Analysis, Employee Engagement
University of Virginia Darden School Foundation
Skills you'll gain: Customer Insights, Design Thinking, Consumer Behaviour, Customer Engagement, ChatGPT, Brand Strategy, Brand Awareness, Digital Marketing, Content Marketing, Branding, Marketing Analytics, Marketing, Brand Loyalty, Customer Relationship Management, Personalized Service, Marketing Effectiveness, Strategic Marketing, Business Marketing, Generative AI, Customer Service
Universidad de los Andes
Skills you'll gain: User Feedback, Entrepreneurship, New Product Development, Business Development, Product Improvement, New Business Development, Product Development, Customer Analysis, Ideation, Market Opportunities, Design Thinking, Consumer Behaviour, Value Propositions, Needs Assessment, Customer Insights
Palo Alto Networks
Skills you'll gain: Network Security, Cloud Security, Cyber Operations, DevSecOps, Cybersecurity, Cloud-Native Computing, Endpoint Detection and Response, Cyber Attacks, General Networking, TCP/IP, Zero Trust Network Access, Cryptography, Endpoint Security, Cyber Threat Intelligence, Malware Protection, Cloud Platforms, Firewall, Cloud Computing, Encryption, Security Information and Event Management (SIEM)
University of California, Irvine
Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Inventory Management System, Inventory Control, Supply Chain Management, Supply Chain, Capacity Planning, Resource Planning, Inventory and Warehousing, Process Optimization, Operations Research, Resource Allocation, Service Level, Capacity Management, Performance Measurement, Operational Efficiency, Microsoft Excel, Forecasting, Data-Driven Decision-Making
University of Illinois Urbana-Champaign
Skills you'll gain: Process Improvement, Supply Chain Management, Operations Management, Supply Chain Planning, Statistical Process Controls, Transportation, Supply Chain, and Logistics, Business Process Improvement, Continuous Improvement Process, Emerging Technologies, Inventory Management System, Quality Management, Vendor Contracts, Corporate Sustainability
Coursera Project Network
Skills you'll gain: Customer Relationship Management (CRM) Software, Social Media, Microsoft Outlook, Instagram, Customer Acquisition Management, Email Marketing, Facebook, Social Media Marketing, Gmail, Target Audience, Social Media Strategy, Data Import/Export
IE Business School
Skills you'll gain: Marketing Planning, Business Planning, Strategic Marketing, Marketing Management, Marketing Effectiveness, Product Marketing, Go To Market Strategy, Marketing Strategy and Techniques, Product Strategy, Target Market, Marketing Analytics, Market Analysis, Profit and Loss (P&L) Management, Goal Setting
- Status: Free
Duke University
Skills you'll gain: Advertising, Media and Communications, Electronic Media, Culture, Media Planning, Marketing Psychology, Creativity, Consumer Behaviour, Cultural Diversity, Business Ethics
Skills you'll gain: Real Time Data, Data Pipelines, Google Cloud Platform, Data Processing, Big Data, Analytics, Cloud Computing, SQL, Performance Tuning, Scalability
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Introdução ao Marketing Analítico: Insper
- Building Cloud Computing Solutions at Scale: Duke University
- Gestión de marca y producto: IE Business School
- Generative AI in Marketing: University of Virginia Darden School Foundation
- ¿Cómo convertir mi idea en empresa?: Universidad de los Andes
- Palo Alto Networks Cybersecurity: Palo Alto Networks
- Leverage Data Science for a More Agile Supply Chain: University of California, Irvine
- Operations Management: Quality and Supply Chain: University of Illinois Urbana-Champaign
- How to find customers by uploading contacts on Twitter: Coursera Project Network
- The Marketing Plan: IE Business School