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Results for "inbound calls"
University of California San Diego
Skills you'll gain: Session Initiation Protocols, Android Development, Android Studio, Internet Of Things, Network Protocols, Wireless Networks, Mobile Development, Digital Communications, Embedded Systems, Open Source Technology
Coursera Project Network
Skills you'll gain: Simulations, Data Analysis, Plot (Graphics), Statistical Methods, R Programming, Statistical Analysis
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Organizational Skills
Skills you'll gain: Organizational Skills, Stress Management, Goal Setting, Personal Development, Customer Complaint Resolution, Telephone Skills, Technical Communication, Independent Thinking, Professional Development, Customer Service, Personal Care, Customer Inquiries, Verbal Communication Skills, Product Knowledge, Professionalism, Planning, Communication, Language Learning, Vocabulary, Telecommuting
EIT Digital
Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Market Analysis, Marketing Strategy and Techniques, Marketing Strategies, Competitive Analysis, Marketing Planning, Outbound Calls, Market Opportunities, Growth Strategies, Sales Prospecting, Business Development, Entrepreneurship, Business Strategy, Digital Marketing
Coursera Project Network
Skills you'll gain: Survey Creation, User Feedback, Customer Insights, Customer Service, Microsoft 365, Target Audience, Data Analysis Software
Coursera Project Network
Skills you'll gain: Restful API, Cloud API, Application Programming Interface (API), Postman API Platform, Web Services, Java, Apache Maven, Eclipse (Software)
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data
Skills you'll gain: Email Marketing, Marketing Automation, Personally Identifiable Information, Newsletters, Digital Marketing, Data Management, Marketing Strategy and Techniques, HubSpot CRM, Customer Data Management, Promotional Strategies, Content Creation, Performance Metric, Target Audience, Key Performance Indicators (KPIs), Customer Retention
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
Universidad Nacional Autónoma de México
Skills you'll gain: Overcoming Objections, Negotiation, Communication, Communication Strategies, Persuasive Communication, Diplomacy, Interpersonal Communications, Business Ethics, Leadership, Relationship Building, Ethical Standards And Conduct, Conflict Management, International Relations, Intercultural Competence, Cultural Diversity, Decision Making, Cultural Sensitivity, Technology Strategies, Global Marketing
Skills you'll gain: Data Processing, Google Cloud Platform, Data Store, Data Pipelines, Data Capture, Unstructured Data, Cloud API, Geographic Information Systems, Cloud-Based Integration, Document Management, Serverless Computing
In summary, here are 10 of our most popular inbound calls courses
- Internet of Things: Communication Technologies: University of California San Diego
- Simulation of Call Centre Operations Using R Simmer: Coursera Project Network
- Create Customer Support Data with Google Sheets: Coursera Project Network
- English Language Skills A2-B1 CEFR: Low-Intermediate: Voxy
- Marketing Strategy for Entrepreneurs: EIT Digital
- Create a Customer Service Survey in Microsoft Forms: Coursera Project Network
- APIs in Java: Call and Integrate an API: Coursera Project Network
- ChatGPT + Zapier: AI-Powered Email Mastery: Vanderbilt University
- Think Outside the Inbox: Email Marketing: Google
- Preparing for Your Call Center Customer Service Role: CVS Health