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Results for "customer retention"
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Process Improvement
Coursera Project Network
Skills you'll gain: Survey Creation, Customer Insights, Customer Analysis, Market Research, Research Design, Business Research
Google Cloud
Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Infrastructure As A Service (IaaS), Cloud Applications, Cloud Security, Kubernetes, Cloud Computing, OAuth, Security Controls, Cloud Storage, Network Infrastructure, Containerization, Threat Management, Application Security, Virtual Private Networks (VPN), Data Security, Authorization (Computing)
University of Pennsylvania
Skills you'll gain: Brand Strategy, Customer Insights, Brand Loyalty, Marketing Strategy and Techniques, Customer Engagement, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Business Technologies, Innovation, E-Commerce
Northwestern University
Skills you'll gain: Resource Allocation, Marketing Analytics, Data Science, Analytics, Marketing, Digital Transformation, Brand Strategy, Customer Insights, Data-Driven Decision-Making, Business Leadership, Business Analytics, Consumer Behaviour, Organizational Change
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
Google
Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Product Roadmaps, Sprint Retrospectives, Employee Coaching, Team Management, Cross-Functional Collaboration, Prioritization
University of California, Irvine
Skills you'll gain: Goal Setting, Professional Networking, Business Management, Professional Development, Leadership and Management, People Management, Planning, Time Management, Customer Relationship Management, Business Leadership, Organizational Leadership, Leadership, Decision Making, Employee Retention
University of Virginia
Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Cyber Risk, Design Thinking, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Product Lifecycle Management, Technical Communication, Value Propositions
- Status: Free
Coursera Instructor Network
Skills you'll gain: Employee Retention, Employee Engagement, Employee Training, Employee Surveys, Employee Performance Management, Diversity and Inclusion, Workforce Planning, Compensation and Benefits, Telecommuting, Workforce Management, Virtual Teams, Mentorship
Skills you'll gain: Quality Management, Project Closure, Project Management, Continuous Improvement Process, Project Controls, Quality Monitoring, Team Management, Project Risk Management, Data-Driven Decision-Making, Project Documentation, Stakeholder Communications, Technical Communication, Meeting Facilitation, Communication
Skills you'll gain: User Experience Design, User Story, Ideation, Usability, Web Content Accessibility Guidelines, User Research, Design Thinking, Human Centered Design, Competitive Analysis, Persona Development
Searches related to customer retention
In summary, here are 10 of our most popular customer retention courses
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Create a Customer Satisfaction Survey in Qualtrics:Â Coursera Project Network
- Security in Google Cloud:Â Google Cloud
- Retail Marketing Strategy:Â University of Pennsylvania
- Leadership Through Marketing:Â Northwestern University
- CVS Health Retail Customer Service:Â CVS Health
- Agile Project Management:Â Google
- Fundamentals of Management:Â University of California, Irvine
- Customer-Centric IT Strategy:Â University of Virginia
- Effective Strategies for Improving Employee Retention : Coursera Instructor Network