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Results for "customer relationship management (crm) software"
Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Project Coordination, Organizational Skills, Agile Methodology, Project Planning, Waterfall Methodology, Cross-Functional Collaboration, Communication, Decision Making
IESE Business School
Skills you'll gain: Financial Statement Analysis, Financial Statements, Income Statement, Organizational Leadership, Organizational Change, Product Management, Accounting, Team Motivation, Cash Flows, Operational Analysis, People Management, Financial Accounting, Marketing, Brand Management, Brand Marketing, Financial Forecasting, Balance Sheet, Business Analysis, Complex Problem Solving, Financial Analysis
Duke University
Skills you'll gain: Object Oriented Programming (OOP), Java, Hypertext Markup Language (HTML), Software Design, Data Structures, Debugging, Web Design and Development, Software Engineering, Cryptography, Cascading Style Sheets (CSS), Web Development, Programming Principles, Javascript, Encryption, Algorithms, Program Development, Web Applications, Front-End Web Development, Statistical Analysis, Computer Programming
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Process Improvement
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Project Management, Project Management Life Cycle, Work Breakdown Structure, Project Planning, Artificial Intelligence, IBM Cloud, Project Documentation, Artificial Intelligence and Machine Learning (AI/ML), Operational Efficiency, Software Development Tools, Augmented and Virtual Reality (AR/VR), Deep Learning, Business Ethics, Automation, Image Analysis, Technical Communication, Natural Language Processing
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Organizational Skills
Johns Hopkins University
Skills you'll gain: Team Management, Team Building, Business Ethics, Employee Coaching, Influencing, Leadership and Management, Conflict Management, Team Motivation, Project Management, Leadership Studies, Decision Making, Relationship Building, Strategic Decision-Making, Organizational Strategy, Communication
University of Alberta
Skills you'll gain: Software Architecture, Unified Modeling Language, Systems Architecture, Software Design, Software Visualization, Solution Architecture, Software Systems, Software Development, Software Documentation, Software Design Patterns, System Design and Implementation, Software Technical Review, Object Oriented Design, Maintainability, Scalability
Columbia University
Skills you'll gain: Construction Management, Building Information Modeling, Environment Health And Safety, Construction Estimating, Project Schedules, Lean Methodologies, Work Breakdown Structure, Project Management, Project Management Life Cycle, Contract Management, Project Planning, Risk Management, Scheduling, Corporate Sustainability
Google
Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Product Roadmaps, Sprint Retrospectives, Employee Coaching, Team Management, Cross-Functional Collaboration, Prioritization
In summary, here are 10 of our most popular customer relationship management (crm) software courses
- Foundations of Project Management: Google
- Foundations of Management: IESE Business School
- Java Programming and Software Engineering Fundamentals: Duke University
- Customer Support digital transformation with HubSpot: Coursera Project Network
- Generative AI for Project Managers: IBM
- Introduction to Customer Service: CVS Health
- Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
- Create Customer Support Data with Google Sheets: Coursera Project Network
- Principles of Management: Johns Hopkins University
- Software Architecture: University of Alberta