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Results for "customer journey analytics"
Fractal Analytics
Skills you'll gain: Data Storytelling, Decision Making, Critical Thinking, Database Design, Data Manipulation, Data Presentation, Power BI, Data Visualization, Exploratory Data Analysis, Feature Engineering, Interactive Data Visualization, Data Analysis Expressions (DAX), Human Centered Design, Storyboarding, Classification And Regression Tree (CART), SQL, Applied Machine Learning, Problem Solving, Data Modeling, Machine Learning Algorithms
- Status: [object Object]
Skills you'll gain: Data Storytelling, Dashboard, Data Visualization Software, Plotly, Data Presentation, Data Wrangling, Data Visualization, SQL, Generative AI, Interactive Data Visualization, Exploratory Data Analysis, Data Cleansing, Big Data, Jupyter, Matplotlib, Data Analysis, Statistical Analysis, Pandas (Python Package), Excel Formulas, Professional Networking
Skills you'll gain: Analytics, Business Analytics, Data Analysis, Data-Driven Decision-Making, Business Intelligence, Big Data, Analytical Skills, Analysis, Data Visualization, Data Science, Statistical Analysis, Data Visualization Software, Data Processing, Decision Making, Data Collection
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
Johns Hopkins University
Skills you'll gain: Shiny (R Package), Rmarkdown, Exploratory Data Analysis, Regression Analysis, Leaflet (Software), Version Control, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Data Science, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Data Visualization, Plotly, Machine Learning Algorithms, Interactive Data Visualization, Probability & Statistics, Knitr
Skills you'll gain: Regression Analysis, Data Visualization, Statistical Analysis, Advanced Analytics, Data Analysis, Business Analytics, Data Science, Data-Driven Decision-Making, Predictive Modeling, Machine Learning, Interviewing Skills, Portfolio Management
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Organizational Skills
Skills you'll gain: Business Intelligence, Data Modeling, Dashboard, Database Design, Extract, Transform, Load, Data Integration, Stakeholder Engagement, Data Warehousing, Databases, Data Presentation, Performance Tuning, Data Pipelines, Database Systems, Data Visualization Software, Business Reporting, Data Integrity, Business Analytics, Real Time Data, Requirements Elicitation, Scalability
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Skills you'll gain: Data Storytelling, Business Metrics, Key Performance Indicators (KPIs), Marketing Analytics, Bayesian Statistics, Descriptive Statistics, Marketing Effectiveness, Statistical Hypothesis Testing, Target Audience, Marketing Strategies, Data Cleansing, Pandas (Python Package), Data Modeling, Data Analysis, Data Visualization Software, Spreadsheet Software, A/B Testing, Data Collection, Marketing, Interviewing Skills
University of Virginia
Skills you'll gain: Analytics, Business Analytics, Usability Testing, Product Management, Customer Insights, A/B Testing, Agile Methodology, User Experience, Data-Driven Decision-Making, Data Science, Product Testing, Big Data, Artificial Intelligence and Machine Learning (AI/ML)
In summary, here are 10 of our most popular customer journey analytics courses
- Fractal Data Science: Fractal Analytics
- IBM Data Analyst: IBM
- Data-driven Decision Making: PwC
- Improving Customer Retention: Coursera Instructor Network
- Data Science: Johns Hopkins University
- Google Advanced Data Analytics Capstone: Google
- Introduction to Customer Service: CVS Health
- Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
- Create Customer Support Data with Google Sheets: Coursera Project Network
- Google Business Intelligence: Google