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Explore the Customer Service Course Catalog
- Status: Free
Universitat Autònoma de Barcelona
Skills you'll gain: Service Design, Hospitality, Hospitality Management, Customer Insights, Service Management, Customer Service, Process Design, Corporate Sustainability, Consumer Behaviour, Language Interpretation, Translation, and Studies, Global Marketing, Marketing, Environmental Social And Corporate Governance (ESG), Marketing Strategy and Techniques, Innovation
Google Cloud
Skills you'll gain: Identity and Access Management, Cloud Security, Google Cloud Platform, Security Controls, Virtual Private Networks (VPN), Cloud Computing, Firewall, Network Security, Role-Based Access Control (RBAC), Authorization (Computing), Single Sign-On (SSO), Authentications, Public Cloud
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data
University of Minnesota
Skills you'll gain: Open Web Application Security Project (OWASP), Software Testing, Selenium (Software), Gherkin (Scripting Language), JUnit, Verification And Validation, Test Automation, Unit Testing, Security Testing, Regression Testing, Test Case, Software Development Tools, Testability, Behavior-Driven Development, Code Coverage, Performance Testing, Development Testing, Software Engineering Tools, Test Planning, Acceptance Testing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Customer Support, Personalized Service, Customer Service, Image Analysis, Product Support, Customer Insights, Email Marketing, Artificial Intelligence, Operational Efficiency, Automation
LearnKartS
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Penetration Testing, Network Security, Malware Protection, Cybersecurity, Cloud Computing, Mobile Security, Application Security, Cyber Attacks, Cyber Security Assessment, Security Testing, Threat Detection, Information Systems Security, Cyber Threat Intelligence, Intrusion Detection and Prevention, Virtualization, Firewall, Vulnerability Assessments, Threat Modeling
Goodwill Industries International
Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Client Services, Virtual Teams, Professional Development, Diversity and Inclusion, Recruitment, Ethical Standards And Conduct, Relationship Management, Active Listening, Talent Pipelining, Rapport Building, Needs Assessment, Employee Onboarding, Empathy, Goal Setting, LinkedIn
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Cold Calling, Sales Prospecting, Growth Mindedness, Verbal Communication Skills, Cultural Responsiveness, Cultural Diversity, Sales Enablement, Empathy, Professional Development, Interviewing Skills, Communication
Skills you'll gain: Rapport Building, Cross Selling, Business Communication, Relationship Building, New Business Development, Professional Networking, Upselling, Business Relationship Management, Client Services, Account Management, B2B Sales, Business Development, Customer Relationship Management, Strategic Partnership, Market Opportunities, Active Listening, Customer Insights
University of California, Irvine
Skills you'll gain: Salesforce, Salesforce Development, Data Quality, Data Modeling, Data Integration, Business Process Automation, Email Marketing, Data Security, Data Cleansing, Data Management, Business Process, User Accounts, Data Governance, Customer Relationship Management (CRM) Software, Workflow Management, Customer Engagement, Dashboard, Customer Relationship Management, Business Reporting, Stakeholder Engagement
Skills you'll gain: Microsoft Azure, Power BI, Databricks, Data Processing, Cloud Services, Data Warehousing, Database Systems, Database Administration, Databases, NoSQL, Apache Spark, Relational Databases, Cloud Storage, MySQL, SQL, Database Management, Data Storage, Data Lakes, Business Intelligence, Analytics
Palo Alto Networks
Skills you'll gain: Network Security, Cloud Security, Cyber Operations, DevSecOps, Cybersecurity, Cloud-Native Computing, Endpoint Detection and Response, Cyber Attacks, General Networking, TCP/IP, Zero Trust Network Access, Cryptography, Endpoint Security, Cyber Threat Intelligence, Malware Protection, Cloud Platforms, Firewall, Cloud Computing, Encryption, Security Information and Event Management (SIEM)
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Sustainable high-end tourism: Universitat Autònoma de Barcelona
- Managing Security in Google Cloud: Google Cloud
- GenAI for Customer Communication: Coursera Instructor Network
- Software Testing and Automation: University of Minnesota
- GenAI for Customer Support: Coursera Instructor Network
- Certified Ethical Hacking (v12): LearnKartS
- Goodwill® Career Coach and Navigator: Goodwill Industries International
- Salesforce Sales Development Representative: Salesforce
- Relationship Management and Business Development : Starweaver
- Salesforce Fundamentals: University of California, Irvine