Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the Customer Service Course Catalog
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Product Support, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Contract Review
- Status: Free
Pontificia Universidad Católica de Chile
Skills you'll gain: Customer Relationship Management, Financial Analysis, Business Modeling, Business Planning, Business Strategy, Sales Strategy, Financial Statements, Strategic Decision-Making, Accounting, Entrepreneurship, Competitive Analysis, Value Propositions
New York University
Skills you'll gain: Security Engineering, Authentications, Threat Modeling, Network Security, Public Key Infrastructure, Distributed Denial-Of-Service (DDoS) Attacks, Firewall, Cyber Attacks, Cryptography, Infrastructure Security, Cyber Security Strategy, Cybersecurity, Data Encryption Standard, Threat Management, Cyber Risk, IT Security Architecture, Mobile Security, Enterprise Security, Computer Security, Network Architecture
Macquarie University
Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Visualization Software, Data Modeling, Microsoft Excel, Interactive Data Visualization, Pivot Tables And Charts, Data Transformation, Data Manipulation, Data Warehousing, Business Intelligence, Data Analysis, Data Import/Export, Data Integration, Data Cleansing
Microsoft
Skills you'll gain: Data Analysis Expressions (DAX), Data Modeling, Star Schema, Power BI, Database Design, Data Warehousing, Business Intelligence, Data Analysis, Time Series Analysis and Forecasting, Performance Tuning
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation
University of Illinois Urbana-Champaign
Skills you'll gain: Supply And Demand, Economics, Business Economics, Market Dynamics, Tax, Resource Allocation, Consumer Behaviour, Cost Management, Market Analysis, Production Management, Decision Making
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing, Marketing Communications, Marketing Strategies, Marketing, Digital Communications, Integrated Marketing Communications, Marketing Channel, Promotional Strategies, Search Engine Marketing, Advertising, Social Media Marketing, Media Planning, MarTech, Mobile Banking, Communication, Emerging Technologies, Branding, Consumer Behaviour
Icahn School of Medicine at Mount Sinai
Skills you'll gain: Matlab, Bioinformatics, Quantitative Research, Unsupervised Learning, Data Synthesis, Mathematical Modeling, Science and Research, Analysis, Life Sciences, Scientific Methods, Differential Equations, Computational Thinking, Systems Analysis, Model Based Systems Engineering, Applied Mathematics, Data Mining, Network Analysis, Medical Science and Research, Systems Engineering, Data Integration
Skills you'll gain: Databricks, Unsupervised Learning, PySpark, Microsoft Azure, Apache Spark, Scikit Learn (Machine Learning Library), MLOps (Machine Learning Operations), PyTorch (Machine Learning Library), Exploratory Data Analysis, Deep Learning, Data Visualization, Regression Analysis, Data Science, Predictive Modeling, Applied Machine Learning, Image Analysis, Pandas (Python Package), Artificial Intelligence and Machine Learning (AI/ML), Big Data, Cloud Computing
Knowledge Accelerators
Skills you'll gain: Power BI, Dashboard, Data Import/Export, Data Transformation, Data Analysis, Microsoft Power Platform, Business Intelligence, Data Presentation, Data Modeling, Data Visualization Software, Business Intelligence Software, Interactive Data Visualization
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Market Opportunities, Customer Analysis, Customer Engagement, Target Market, Customer Insights, Customer Acquisition Management, Consumer Behaviour, Business Marketing
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Samsung Customer Care Essentials: Samsung
- Planificación y gestión estratégica para Pymes: Pontificia Universidad Católica de Chile
- Introduction to Cyber Security: New York University
- Excel Power Tools for Data Analysis: Macquarie University
- Data Modeling in Power BI: Microsoft
- Customer Centricity as Competitive Advantage - Jagdish Sheth: Kennesaw State University
- Firm Level Economics: Consumer and Producer Behavior: University of Illinois Urbana-Champaign
- Digital Media and Marketing Principles: University of Illinois Urbana-Champaign
- Systems Biology and Biotechnology: Icahn School of Medicine at Mount Sinai
- Microsoft Azure Data Scientist Associate (DP-100) Exam Prep: Microsoft