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Explore the Customer Service Course Catalog
- Status: [object Object]
Skills you'll gain: Istio, Node.JS, Software Development Life Cycle, Unit Testing, Cloud Computing Architecture, Server Side, Application Deployment, Kubernetes, React Redux, Cloud Services, Django (Web Framework), Object-Relational Mapping, OpenShift, Git (Version Control System), Full-Stack Web Development, HTML and CSS, Cloud Computing, Jupyter, Generative AI, Interviewing Skills
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, IT Management, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
Coursera Project Network
Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer Insights, Customer Analysis, Customer Relationship Management, Google Workspace, Business Research, Performance Improvement
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
Coursera Project Network
Skills you'll gain: ChatGPT, OpenAI, Artificial Intelligence, Business Logic, Customer Service, Customer Inquiries, Application Programming Interface (API), Test Case, Python Programming, Development Environment, E-Commerce
- Status: Free
Universidad Austral
Skills you'll gain: Service Design, User Research, Experience Design, Customer Service, Personalized Service, Project Implementation, Service Improvement, User Experience, Design Thinking, Customer Engagement, Customer Insights, Consumer Behaviour, Relationship Management, Cultural Sensitivity
IESE Business School
Skills you'll gain: Product Management, Marketing, Brand Management, Brand Marketing, Product Lifecycle Management, Marketing Strategies, Marketing Communications, Marketing Channel, Communication Strategies, Consumer Behaviour, Customer Analysis, Value Propositions, Market Analysis
Coursera Project Network
Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Customer Support, Personalized Service, Customer Service, Image Analysis, Product Support, Customer Insights, Email Marketing, Artificial Intelligence, Operational Efficiency, Automation
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- IBM Full Stack Software Developer: IBM
- Introduction to Technical Support : IBM
- Customer Analytics: University of Pennsylvania
- Improve Business Performance with Google Forms: Coursera Project Network
- Interacting with Customers: CVS Health
- Reports, Dashboards, and Customer Success in Salesforce: Salesforce
- Foundations of Digital Marketing and E-commerce: Google
- Customer Service with Python: Build a Chatbot using ChatGPT: Coursera Project Network
- Diseño de Experiencia en Servicios: Universidad Austral
- Marketing: Customer Needs and Wants: IESE Business School