Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the Customer Insights Course Catalog
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
- Status: Free
Stanford University
Skills you'll gain: Descriptive Statistics, Statistics, Statistical Methods, Sampling (Statistics), Statistical Analysis, Data Analysis, Statistical Hypothesis Testing, Regression Analysis, Statistical Inference, Probability, Exploratory Data Analysis, Quantitative Research, Probability Distribution, Correlation Analysis
Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication
Stanford University
Skills you'll gain: Feature Engineering, Pharmaceuticals, Data Ethics, Clinical Data Management, Health Systems, Healthcare Industry Knowledge, Unstructured Data, Data Mining, Health Care, Applied Machine Learning, Electronic Medical Record, Machine Learning Algorithms, Machine Learning, Data Collection, Health Care Administration, Artificial Neural Networks, Medicare, Quality Improvement, Health Care Procedure and Regulation, Artificial Intelligence
- Status: Free
Yale University
Skills you'll gain: Negotiation, Conflict Management, Leadership, Communication, Persuasive Communication, Influencing, Relationship Building, Decision Making, Strategic Decision-Making, Strategic Communication
Skills you'll gain: Data Mining, Big Data, Cloud Computing, Data Analysis, Data Science, Digital Transformation, Data-Driven Decision-Making, Business Logic, Deep Learning, Machine Learning, Artificial Intelligence
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration
Rutgers the State University of New Jersey
Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Warehouse Operations, Logistics, Transportation Operations, General Shipping and Receiving, Supply Chain Management, Supply Chain, Customer Service, Cost Management
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Help Desk Support, Information Technology, Hardware Troubleshooting, Microsoft Windows, Linux, Computer Networking, Computational Logic, Technical Documentation
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Google Docs, Data Processing, Business Correspondence, Creative Problem-Solving, Customer Inquiries, Real Time Data
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Business Metrics, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Consumer Behaviour, Organizational Structure, Communication
Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, Presentations, Spreadsheet Software, Microsoft Outlook, Data Integration, Business Intelligence, Business Process Automation, Application Development, Productivity Software, Data Analysis Software
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Foundations of Digital Marketing and E-commerce:Â Google
- Introduction to Statistics:Â Stanford University
- Generative AI for Customer Support:Â IBM
- AI in Healthcare:Â Stanford University
- Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator:Â Yale University
- What is Data Science? :Â IBM
- Brand Management: Aligning Business, Brand and Behaviour:Â University of London
- Supply Chain Logistics:Â Rutgers the State University of New Jersey
- Technical Support Fundamentals:Â Google
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University