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Explore the Customer Service Course Catalog
Emory University
Skills you'll gain: Pivot Tables And Charts, Customer Analysis, Probability Distribution, Customer Demand Planning, Marketing Analytics, Forecasting, Consumer Behaviour, Descriptive Statistics, Microsoft Excel, Social Media Marketing, Customer Insights, Exploratory Data Analysis, Probability, Statistical Analysis, Marketing Effectiveness, Target Market, Social Media, Time Series Analysis and Forecasting, Predictive Modeling, Statistics
University of Virginia
Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Cyber Risk, Design Thinking, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Product Lifecycle Management, Technical Communication, Value Propositions
University of Pennsylvania
Skills you'll gain: Big Data, Credit Risk, Risk Management, Personalized Service, Digital Transformation, Customer Insights, Machine Learning, Marketing Analytics, Customer Engagement, Risk Analysis, Advanced Analytics, Data-Driven Decision-Making, Anomaly Detection, Financial Data, Consumer Behaviour, Artificial Intelligence, Retail Banking
LearnQuest
Skills you'll gain: User Story, Agile Methodology, Sprint Planning, Agile Project Management, Backlogs, Sprint Retrospectives, Team Oriented, Prioritization, Estimation, Cross-Functional Collaboration
University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cyber Threat Intelligence, Cloud Computing, Cloud Services, IT Management, Change Management, Business Technologies, Organizational Change, Technology Strategies, System Implementation, User Requirements Documents, Information Technology, Portfolio Management, Governance
LearnQuest
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Microsoft Azure, Artificial Intelligence, Applied Machine Learning, Python Programming, Machine Learning, Machine Learning Algorithms, Data Science, Image Analysis, Computer Vision, Application Deployment, Application Programming Interface (API)
Skills you'll gain: OAuth, API Design, Restful API, API Gateway, Application Programming Interface (API), Cloud API, Continuous Deployment, Application Deployment, Authentications, Google Cloud Platform, Application Lifecycle Management, Security Controls, Proxy Servers, Authorization (Computing), Continuous Integration, Cloud Applications, Application Security, Software Design Documents, Software Documentation, Information Systems Security
Skills you'll gain: Cloud Computing Architecture, Wireless Networks, Cloud Computing, Internet Of Things, Cloud Platforms, Local Area Networks, Emerging Technologies, Network Architecture, Amazon Web Services, Infrastructure As A Service (IaaS), Network Protocols, Embedded Systems, Amazon Elastic Compute Cloud
Universidad Austral
Skills you'll gain: Digital Marketing, Customer Relationship Management, Social Media Marketing, Marketing Strategies, Web Analytics, Marketing, Sales Process, Business Analytics, Search Engine Marketing, Search Engine Optimization, E-Commerce, Target Audience, Media Planning, Key Performance Indicators (KPIs)
- Status: Free
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Transportation Operations, Governance, Systems Thinking, Change Management, Emerging Technologies, Technology Strategies, Innovation, Infrastructure Architecture, Internet Of Things, Digital Transformation, Data Management, Stakeholder Management, Environmental Issue, Policy Analysis
- Status: Free
Northwestern University
Skills you'll gain: Event Marketing, Press Releases, Marketing, Media Relations, Brand Loyalty, Social Media Marketing, Marketing Strategies, Brand Management, Event Planning, Public Relations, Promotions and Campaigns, Revenue Management, Strategic Partnership, Target Audience, Crisis Management
Michigan State University
Skills you'll gain: Financial Statements, Value Propositions, Business Planning, Design Thinking, Ideation, Financial Accounting, Innovation, Income Statement, Entrepreneurship, Brainstorming, Customer Acquisition Management, Business Modeling, Product Development, Balance Sheet, Market Opportunities, Verification And Validation, Creative Thinking, Lean Methodologies, Open Mindset, Resource Management
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Foundations of Marketing Analytics: Emory University
- Customer-Centric IT Strategy: University of Virginia
- AI Applications in Marketing and Finance: University of Pennsylvania
- Introduction to Scrum Master Training: LearnQuest
- Information Systems: University of Minnesota
- Developing AI Applications on Azure: LearnQuest
- Developing APIs with Google Cloud's Apigee API Platform: Google Cloud
- IoT (Internet of Things) Wireless & Cloud Computing Emerging Technologies: Yonsei University
- Pilares de Marketing Digital: Universidad Austral
- Smart Cities – Management of Smart Urban Infrastructures: École Polytechnique Fédérale de Lausanne