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Explore the Customer Service Course Catalog
Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Microsoft 365, Resource Allocation, Microsoft Power Platform, Microsoft Teams, Lead Generation, Service Management, Power BI, Customer Service, Customer Insights, Scheduling
University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Sprint Retrospectives, Backlogs, Continuous Integration, Test Driven Development (TDD), Release Management
Skills you'll gain: Cloud Computing, Linux, Linux Servers, Cloud Security, Operating Systems, Windows Servers, Microsoft Windows, File Systems, Systems Administration, Mac OS, Command-Line Interface, Security Controls, Virtual Machines, Firewall, Virtualization, User Accounts
- Status: Free
Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: New Product Development, Supply Chain, Supply Chain Management, Supply Chain Planning, Quality Management, Operations Management, Product Development, Logistics Management, Supplier Management, Transportation, Supply Chain, and Logistics, Inventory Management System, Coordinating, Value Propositions, Operational Efficiency, Continuous Improvement Process, Consumer Behaviour, Cross-Functional Collaboration, Complex Problem Solving
Rice University
Skills you'll gain: Data Visualization Software, Plot (Graphics), Package and Software Management, Python Programming, Data Cleansing, Programming Principles, Data Processing, Data Manipulation, Software Installation, Development Environment, Computational Logic, Data Structures, File Management, Scripting, Data Storage, Data Import/Export, Scripting Languages, Data Integration, Data Analysis, Computer Programming
University of Illinois Urbana-Champaign
Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Policy Analysis, Business Economics, Business, Public Policies, Business Operations, Price Negotiation, Social Studies, Consumer Behaviour, Political Sciences, Social Sciences, Business Strategy, Market Analysis, Revenue Management, Decision Making, Entrepreneurship, Socioeconomics, Resource Allocation
University of Illinois Urbana-Champaign
Skills you'll gain: Distributed Computing, Cloud Infrastructure, Cloud Services, Big Data, Apache Spark, Cloud Computing, Cloud Storage, Cloud Platforms, Network Architecture, Computer Networking, File Systems, Apache Hadoop, Network Infrastructure, Cloud Applications, Infrastructure As A Service (IaaS), General Networking, Software-Defined Networking, Containerization, NoSQL, Operating Systems
Rutgers the State University of New Jersey
Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Management, Transportation, Supply Chain, and Logistics, Supply Chain Planning, Market Intelligence, Inventory and Warehousing, Analytics, Financial Analysis, Inventory Management System, Customer Insights, Data Analysis, Order Fulfillment, Data-Driven Decision-Making, Cost Reduction, Spatial Analysis
Amazon Web Services
Skills you'll gain: Amazon Web Services, Amazon CloudWatch, AWS Identity and Access Management (IAM), Cloud Services, Cloud Computing, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Management, Cloud Security, Amazon S3, Cloud Computing Architecture, System Monitoring, Data Migration, Scalability
Kennesaw State University
Skills you'll gain: Quality Improvement, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Operational Excellence, Quality Management, Lean Manufacturing, Process Analysis, Business Process, Eight Disciplines Problem Solving (8D), Project Design, Root Cause Analysis, Customer Analysis
Skills you'll gain: Microservices, Application Deployment, Google Cloud Platform, Google App Engine, Cloud Applications, Spring Framework, Spring Boot, Kubernetes, Java, Software Architecture, Data Migration, Cloud Services, Application Performance Management, Databases, Cloud Storage
- Status: Free
The University of Sydney
Skills you'll gain: Design Thinking, Innovation, New Product Development, Business Modeling, Product Design, Service Design, Product Development, Business Strategy, Business Strategies, Market Research, Corporate Strategy, User Research, User Feedback, Persona Development, Product Testing, Customer Insights
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Introduction to Microsoft Dynamics 365: Microsoft
- Agile Software Development: University of Minnesota
- Operating Systems: Overview, Administration, and Security: IBM
- Supply Chain Management: A Learning Perspective : Korea Advanced Institute of Science and Technology(KAIST)
- Introduction to Scripting in Python: Rice University
- Microeconomics Principles: University of Illinois Urbana-Champaign
- Cloud Computing: University of Illinois Urbana-Champaign
- Supply Chain Analytics: Rutgers the State University of New Jersey
- AWS Cloud Practitioner Essentials: Amazon Web Services
- Six Sigma and the Organization (Advanced): Kennesaw State University