Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Verbal Communication Skills, Communication

Skills you'll gain: Recruitment Strategies, Talent Acquisition, Talent Sourcing, Employee Engagement, Interviewing Skills, Customer Engagement, Brand Awareness, Constructive Feedback, Customer Service, Brand Management, Personalized Service, User Feedback, Relationship Building

Skills you'll gain: Machine Learning, Applied Machine Learning, Supervised Learning, Data Ethics, Research Design, Human Machine Interfaces, Data Collection, Artificial Intelligence, Experimentation, Performance Tuning, Data Quality, Performance Testing, Statistical Methods

Skills you'll gain: Workflow Management, Team Performance Management, Team Management, Business Process Automation, Process Design, Artificial Intelligence, Automation, Business Intelligence Software, Solution Design, Decision Making, Process Improvement, Content Creation, Customer Service

Skills you'll gain: ChatGPT, User Interface (UI), Customer Service, Web Applications, Customer Support, Artificial Intelligence, Natural Language Processing

Skills you'll gain: Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies

Skills you'll gain: Social Work, Community and Social Work, Crisis Intervention, Socioeconomics, Social Justice, Community Development, Policy Analysis, Epidemiology, Health Care, Public Policies, Community Outreach, Advocacy, Vulnerability, Cultural Responsiveness, Diversity Awareness

Skills you'll gain: Economics, Policy, and Social Studies, Crisis Management, Environmental Monitoring, Socioeconomics, Geographic Information Systems, Data-Driven Decision-Making, Policy Analysis, Financial Modeling, Fundraising and Crowdsourcing, Health Care, Network Analysis, Data Collection, Media and Communications

Skills you'll gain: Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, Customer Insights, Business Process Automation, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Automation, Natural Language Processing

Skills you'll gain: Customer Service, Advertising, Market Research, Branding, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Marketing, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Sales Process

Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Corporate Sustainability, Innovation, Environment, Environmental Management Systems, Transportation Operations, Annual Reports, Architecture and Construction, Mitigation, Architectural Design

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Services, Infrastructure As A Service (IaaS), Google App Engine, Kubernetes, Service Level Agreement, Application Deployment, Identity and Access Management, Cloud Storage, Cloud Computing, CI/CD, Microservices, Virtual Machines, Cloud Computing Architecture, Network Architecture, Terraform, Load Balancing, Containerization, Distributed Denial-Of-Service (DDoS) Attacks