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Explore the Customer Service Course Catalog
- Status: Free
National Taiwan University
Skills you'll gain: Revenue Management, Service Design, Financial Services, Service Management, Process Analysis, Innovation, Experience Design, Customer Analysis, Business Modeling, Platform As A Service (PaaS), Consumer Behaviour, Market Analysis
Skills you'll gain: Serverless Computing, Digital Transformation, Application Programming Interface (API), Business Transformation, Hybrid Cloud Computing, Cloud Infrastructure, Google Cloud Platform, Containerization, Cloud Computing Architecture, Multi-Cloud, Technology Strategies, Cloud Computing, Cloud Applications, Kubernetes, Virtual Machines
Skills you'll gain: Microservices, Application Deployment, Google Cloud Platform, Google App Engine, Cloud Applications, Spring Framework, Spring Boot, Kubernetes, Java, Software Architecture, Data Migration, Cloud Services, Application Performance Management, Databases, Cloud Storage
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Organizational Strategy, Operational Analysis, Business Operations, Supply Chain, Inventory Management System, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategy, Cost Benefit Analysis, Demand Planning, Capacity Management, Service Level, Probability & Statistics
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Product Development, Customer Analysis, Consumer Behaviour, User Research, Customer Engagement, Persona Development, Market Research, Process Mapping, User Experience, Qualitative Research, Ideation, Analysis, Needs Assessment
University of Illinois Urbana-Champaign
Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Policy Analysis, Business Economics, Business, Public Policies, Business Operations, Price Negotiation, Social Studies, Consumer Behaviour, Political Sciences, Social Sciences, Business Strategy, Market Analysis, Revenue Management, Decision Making, Entrepreneurship, Socioeconomics, Resource Allocation
SkillUp EdTech
Skills you'll gain: Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, Customer Insights, Business Process Automation, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Automation, Natural Language Processing
Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, User Experience, Design Elements And Principles, User Research, User Interface and User Experience (UI/UX) Design, User Centered Design, Human Factors, Persona (User Experience)
Skills you'll gain: Customer Engagement, Data Ethics, Generative AI, Data Governance, Customer Support, Regulation and Legal Compliance, Client Support, Customer Service, Customer Relationship Management (CRM) Software, Workflow Management, Microsoft 365, Customer Success Management, Compliance Management, Sales Enablement, Marketing Automation, Ethical Standards And Conduct, ChatGPT, Artificial Intelligence, Productivity Software, Business Process Automation
LearnQuest
Skills you'll gain: Cloud Hosting, Cloud Computing, Cloud Platforms, Cloud Services, Cloud Infrastructure, Cloud Computing Architecture, Public Cloud, Infrastructure As A Service (IaaS), Serverless Computing, Virtual Machines, Hybrid Cloud Computing, Software As A Service, Private Cloud, Microsoft Azure, Platform As A Service (PaaS), Virtualization, Emerging Technologies
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Load Balancing, Infrastructure as Code (IaC), Cloud Computing, Cloud Services, Managed Services, Solution Architecture, IT Automation, Virtual Machines, Network Infrastructure, Virtual Private Networks (VPN), Scalability
Skills you'll gain: Power BI, Data-Driven Decision-Making, Data Analysis, Microsoft Power Platform, Extract, Transform, Load, Data Collection, Business Intelligence, Business Analytics, Data Transformation, Business Analysis, Data Visualization Software, Microsoft 365, Data Management
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- 服務模式的體驗、設計與創新:從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points): National Taiwan University
- Modernize Infrastructure and Applications with Google Cloud: Google Cloud
- Building Scalable Java Microservices with Spring Boot and Spring Cloud: Google Cloud
- Operations Management: Organization and Analysis: University of Illinois Urbana-Champaign
- Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
- Microeconomics Principles: University of Illinois Urbana-Champaign
- Generative AI: Transform Your Customer Support Career: SkillUp EdTech
- Diseño de Experiencia del Usuario (UX) de Google: Google
- Microsoft Copilot: Your Everyday AI Companion: Microsoft
- Cloud Computing Basics (Cloud 101): LearnQuest