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Explore the Technical Support Course Catalog
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Amazon S3, Scalability, Scripting, Cloud Infrastructure, Web Applications
L&T EduTech
Skills you'll gain: Machine Learning Algorithms, Internet Of Things, Computer Vision, Artificial Intelligence, Unsupervised Learning, Python Programming, Embedded Software, Peripheral Devices, Integrated Development Environments, Deep Learning, Applied Machine Learning, Embedded Systems, Machine Learning, Image Analysis, Civil Engineering, Computer Programming Tools, Wireless Networks, Automation, Digital Transformation, Systems Architecture
Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, LinkedIn, Technical Support and Services, Professional Development, Relationship Building, Professionalism, Interpersonal Communications, Verbal Communication Skills, Problem Solving, Communication, Adaptability
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Rapport Building, De-escalation Techniques, Communication
Skills you'll gain: Mac OS, User Accounts, Desktop Support, System Support, System Configuration, Software Installation, File Management, Data Management, Technical Support, Network Administration, Computer Networking, System Requirements, Computer Hardware, Encryption
Skills you'll gain: Peripheral Devices, Computer Hardware, Computer Systems, Operating Systems, Desktop Support, System Configuration, Microsoft Windows, Linux Administration, Hardware Troubleshooting, Networking Hardware, Data Storage, Information Technology, General Networking, Mac OS, Technical Support, File Systems, User Accounts
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
University of Maryland, College Park
Skills you'll gain: Closing (Sales), Sales Process, Technical Sales, Sales, Sales Strategy, Solution Sales Engineering, Prospecting and Qualification, Emerging Technologies, Needs Assessment, Negotiation, Forecasting, Cloud Computing, Cybersecurity, Information Technology
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Security, Serverless Computing, Cloud Storage, Databases, Virtual Private Networks (VPN), Load Balancing, General Networking, Virtual Machines, Containerization
Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Network Support, System Support, Information Technology, Health Care, Information Technology Operations, Electronic Medical Record, Technical Services
Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Capacity Management, Incident Management, Performance Testing, Application Performance Management, Network Performance Management, Continuous Monitoring, Virtual Machines, Scripting
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Microsoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery
Technical Support learners also search
In summary, here are 10 of our most popular technical support courses
- AWS Cloud Support Associate: Amazon Web Services
- Intelligent Digital Factories: L&T EduTech
- Tech Support Career Guide and Interview Preparation: IBM
- Dell Technologies Customer Service for Technical Support: Dell
- Apple Certified Support Professional macOS 11: Packt
- Introduction to Hardware and Operating Systems: IBM
- Customer Service Fundamentals: Knowledge Accelerators
- Fundamentals of Technology Sales: University of Maryland, College Park
- AWS Cloud Technical Essentials: Amazon Web Services
- The Critical Role of IT Support Staff in Healthcare: Johns Hopkins University