Skills you'll gain: Strategic Leadership, Artificial Intelligence, Organizational Strategy, Performance Metric, Resource Management, Data Quality, Data Ethics, Machine Learning, Business Metrics, Artificial Neural Networks, Algorithms, Data Management, Vocabulary

Skills you'll gain: Social Sciences, Socioeconomics, Political Sciences, Cultural Diversity, Sociology, Demography, International Relations, Social Justice, Public Policies, Economics, Systems Thinking, Qualitative Research, Governance

Skills you'll gain: Mitigation, Social Justice, Community Organizing, Environmental Issue, International Relations, Pollution Prevention, Social Sciences, Socioeconomics, Economic Development, Consumer Behaviour, Environmental Policy, Environment, Advocacy, Natural Resource Management, Physical Science, Persuasive Communication, Economics, Transportation Operations, Corporate Sustainability, Public Policies

Skills you'll gain: ChatGPT, Personalized Service, Customer Engagement, Generative AI, Customer Communications Management, Customer Service, Customer Insights, Customer Support, Target Audience, Customer Analysis, Performance Analysis, Performance Improvement

Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing

Skills you'll gain: Survey Creation, User Feedback, Customer Insights, Customer Service, Microsoft 365, Target Audience, Data Analysis Software

Skills you'll gain: Mitigation, Social Justice, Community Organizing, Environmental Issue, Social Sciences, Socioeconomics, Environmental Policy, Environment, Advocacy, Physical Science, Persuasive Communication, Scientific Methods, Storytelling

Skills you'll gain: Root Cause Analysis, Customer Relationship Management, Relationship Management, Problem Management, Verbal Communication Skills, Amazon Web Services, Communication, Cloud Solutions, Customer Service, Technical Support, Cloud Computing, Automation, Generative AI, Innovation

Skills you'll gain: Civil Engineering, Corporate Sustainability, Project Design, Environmental Social And Corporate Governance (ESG), Economic Development, Strategic Partnership, Environmental Management Systems, Community Development, Environment and Resource Management, Stakeholder Engagement, Public Policies, Governance, Diversity and Inclusion

Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy

Skills you'll gain: ChatGPT, OpenAI, Artificial Intelligence, Business Logic, Customer Service, Customer Inquiries, Application Programming Interface (API), Python Programming, Test Case, Development Environment, E-Commerce

Skills you'll gain: Customer Complaint Resolution, Telephone Skills, Customer Service, Customer Inquiries, Product Knowledge, Writing, Business Writing, Verbal Communication Skills, Vocabulary, Grammar, Language Learning, Interpersonal Communications, Business Correspondence, Communication