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Explore the Customer Service Course Catalog
Coursera Project Network
Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Python Programming, Data Cleansing
Kennesaw State University
Skills you'll gain: Value Propositions, Business Modeling, Presentations, Customer Analysis, Innovation, Business Planning, Communication, Customer Relationship Management, Entrepreneurship, Target Market, Business Strategy, Strategic Partnership, Cost Management, Revenue Management, New Business Development
University of California, Davis
Skills you'll gain: Version Control, Hypertext Markup Language (HTML), GitHub, Git (Version Control System), HTML and CSS, Cascading Style Sheets (CSS), Web Design and Development, Web Development, Web Design, Web Content, Front-End Web Development, Web Servers, Image Analysis, Semantic Web, Performance Tuning, Cloud Hosting
Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, NIST 800-53, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR), Business Ethics
University of Alberta
Skills you'll gain: Reinforcement Learning, Machine Learning, Sampling (Statistics), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning Algorithms, Deep Learning, Systems Development, Simulations, Solution Architecture, Feature Engineering, Markov Model, Supervised Learning, Artificial Neural Networks, Applied Machine Learning, Performance Testing, Algorithms, Statistical Methods, Pseudocode, Linear Algebra
Google Cloud
Skills you'll gain: Kubernetes, Identity and Access Management, Google Cloud Platform, Containerization, Cloud Management, Cloud Computing, Cloud Infrastructure, Application Deployment, Command-Line Interface
Skills you'll gain: Digital Transformation, Cloud Computing Architecture, Stakeholder Engagement, Consulting, Business Transformation, Relationship Management, Business Consulting, Cloud Computing, Management Consulting, Technical Design, System Design and Implementation, Solution Design, User Feedback, Product Strategy, Technical Consulting, Customer Engagement, System Implementation, Professional Networking, Project Management, SAP Applications
- Status: Free
The State University of New York
Skills you'll gain: Branding, Brand Strategy, Media Production, Entrepreneurship, Content Creation, Marketing, Web Content, Copywriting, Business Modeling, Public Relations, Presentations, Customer Engagement, Promotional Strategies, Value Propositions, E-Commerce, Web Design and Development, Business Planning, Marketing Strategies, Content Strategy, Customer Analysis
- Status: Free
Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality, Restaurant Management, Product Knowledge, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Competitive Analysis
University of Virginia
Skills you'll gain: Price Negotiation, Market Dynamics, Product Lifecycle Management, Revenue Management, Product Strategy, Competitive Analysis, Target Market, Global Marketing, Consumer Behaviour, Business Strategy, Marketing Psychology, Cost Accounting, Customer Analysis, Value Propositions, Strategic Marketing, Economics, Demand Planning, Game Theory, Cost Benefit Analysis, Presentations
- Status: Free
Copenhagen Business School
Skills you'll gain: Consumer Behaviour, Marketing Psychology, Decision Making, Branding, Brand Management, Human Learning, Customer Insights, Market Research, Business Ethics, Marketing, Advertising, Marketing Strategies, Psychology
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Operational Performance Management, Process Improvement, Lean Methodologies, Workflow Management, Continuous Improvement Process, Capacity Planning, Quality Management, Business Workflow Analysis, Supply Chain Management, Inventory Management System, Statistical Process Controls, Process Flow Diagrams, Root Cause Analysis
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Python NLTK for Beginners: Customer Satisfaction Analysis: Coursera Project Network
- Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course): Kennesaw State University
- Introduction to Web Development: University of California, Davis
- Cybersecurity Compliance Framework, Standards & Regulations: IBM
- Reinforcement Learning: University of Alberta
- Getting Started with Google Kubernetes Engine: Google Cloud
- SAP Technology Consultant: SAP
- Launch Your Online Business: The State University of New York
- Food & Beverage Management: Università Bocconi
- Pricing Strategy Optimization: University of Virginia