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Explore the Customer Service Course Catalog
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, Continuous Delivery, User Story, Agile Methodology, Product Testing, Agile Project Management, Team Management, Design Thinking, Team Leadership, DevOps, Analytics, Business Analytics, Sprint Retrospectives, Product Management, Product Design, Customer Insights, A/B Testing, Product Development, User Research
Skills you'll gain: Agile Product Development, Agile Software Development, Backlogs, Stakeholder Communications, Scrum (Software Development), Agile Methodology, Stakeholder Management, Cross-Functional Collaboration, Kanban Principles, Product Roadmaps, Information Technology, Agile Project Management, Computer Hardware, Prioritization, Virtual Teams, Product Strategy, User Story, Cloud Computing, Sprint Planning, Product Management
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, B2B Sales, Sales Pipelines, Data Management, Customer Data Management, Databases, Business-To-Consumer
Northwestern University
Skills you'll gain: Influencing, Persuasive Communication, Design Thinking, Data-Driven Decision-Making, Leadership, Strategic Communication, Innovation, Collaboration, Business Leadership, Crisis Management, Negotiation, Organizational Leadership, Ideation, Team Leadership, Resource Allocation, Human Centered Design, Teamwork, Corporate Communications, Marketing Analytics, Data Science
University of California, Davis
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization Software, Key Performance Indicators (KPIs), Data Integration, Dashboard, Data Visualization, Interactive Data Visualization, Data Mapping, Tableau Software, Proposal Development, Data-Driven Decision-Making, Histogram, Scatter Plots, Exploratory Data Analysis, Storytelling, Performance Metric, Performance Measurement, Infographics, Performance Analysis
University at Buffalo
Skills you'll gain: Blockchain, Test Driven Development (TDD), Cryptography, Application Development, Transaction Processing, Emerging Technologies, Application Frameworks, Web Development Tools, Software Architecture, Network Protocols, Web Applications, Program Development, Distributed Computing, Application Programming Interface (API), Cloud Platforms, Microsoft Azure, Secure Coding, Software Development, Development Environment, FinTech
University of Alberta
Skills you'll gain: Requirements Analysis, Agile Software Development, Agile Methodology, Kanban Principles, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Project Risk Management, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Software Development, Product Management, Agile Project Management, User Story, Backlogs
Skills you'll gain: Generative AI, Data Ethics, Artificial Intelligence, Business Transformation, Business Leadership, Business Ethics, Governance, Business Strategy, Data Governance, Customer Service
University of Alberta
Skills you'll gain: Software Architecture, Model View Controller, Unified Modeling Language, Object Oriented Design, Service Oriented Architecture, API Design, Systems Architecture, Web Services, Software Design Patterns, Software Design, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Visualization, Code Review, Solution Architecture, Software Systems, Object Oriented Programming (OOP), Java, Software Development
Coursera Project Network
Skills you'll gain: Google Cloud Platform, Text Mining, Application Programming Interface (API), Generative AI, Natural Language Processing, Artificial Intelligence, Data Processing, Cloud Computing
Yonsei University
Skills you'll gain: Business Marketing, Hospitality Management, Peer Review, Global Marketing, Marketing, Hospitality, Brand Management, B2B Sales, Customer Service, Innovation, Marketing Management, Promotional Strategies, Customer Relationship Management, Strategic Marketing, Business-To-Consumer, Consumer Behaviour, Healthcare Industry Knowledge, Target Market, Growth Strategies, Digital Marketing
- Status: Free
Board Infinity
Skills you'll gain: Quality Management, Statistical Process Controls, Quality Management Systems, ISO 9000 Series, Product Quality (QA/QC), Quality Improvement, Service Improvement, Quality Assurance, Quality Control, Continuous Quality Improvement (CQI), Continuous Improvement Process, Customer Service, Process Improvement, Customer Insights
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Agile Development: University of Virginia
- IBM Product Owner: IBM
- Sales and CRM Overview: Salesforce
- Organizational Leadership: Northwestern University
- Data Visualization with Tableau: University of California, Davis
- Blockchain: University at Buffalo
- Software Product Management: University of Alberta
- GenAI for Executives & Business Leaders: An Introduction: IBM
- Software Design and Architecture: University of Alberta
- Generative AI with Vertex AI: Build a customer chatbot: Coursera Project Network