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Explore the Customer Service Course Catalog
University of California, Irvine
Skills you'll gain: Goal Setting, Professional Networking, Business Management, Professional Development, Leadership and Management, People Management, Planning, Time Management, Customer Relationship Management, Business Leadership, Organizational Leadership, Leadership, Decision Making, Employee Retention
- Status: Free
Coursera Instructor Network
Skills you'll gain: ChatGPT, User Interface (UI), Customer Service, Web Applications, Customer Support, Artificial Intelligence, Natural Language Processing
Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Infrastructure As A Service (IaaS), Virtual Machines, Cloud Computing Architecture, Cloud Computing, Cloud Storage, Virtual Private Networks (VPN), Computer Networking, Firewall, Command-Line Interface
University of Maryland, College Park
Skills you'll gain: Customer Analysis, Customer Acquisition Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Relationship Management, Business-To-Consumer, Customer Retention, Customer Engagement, B2B Sales, Operating Cost, Marketing Strategies, Strategic Marketing, Decision Making
Skills you'll gain: Social Media Content, Social Media Management, Content Creation, Instagram, Social Media Marketing, Social Media Strategy, Facebook, Brand Management, Content Management, Generative AI, Customer Engagement
Skills you'll gain: ChatGPT, Generative AI, Interactive Data Visualization, Business Intelligence, Data Presentation, Infographics, Data Visualization, OpenAI, Dashboard, Data Storytelling, Business Analytics, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Query Languages, SQL, Data Analysis, Software Development Tools, Image Analysis, Technical Communication
ESSEC Business School
Skills you'll gain: Marketing Analytics, Business Analytics, Forecasting, Peer Review, Statistical Methods, Data Presentation, Predictive Analytics, R Programming, Customer Analysis, Information Technology, Digital Transformation, Advanced Analytics, Statistical Analysis, Communication, Market Research, Complex Problem Solving, Analytics, Business Analysis, Data Analysis, Data Storytelling
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Insights, Customer Analysis, Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Market Intelligence, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Artificial Intelligence
Skills you'll gain: Consulting, Relationship Management, Business Consulting, Management Consulting, Product Strategy, SAP Applications, Technical Consulting, Project Management, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Enterprise Resource Planning, Systems Thinking, Software As A Service, Digital Transformation, Design Thinking, Customer Analysis, Presentations
- Status: Free
Università Bocconi
Skills you'll gain: Annual Reports, Retail Store Operations, Brand Management, Global Marketing, Brand Strategy, Digital Publishing, Social Media Content, Communication Strategies, Marketing Strategies, Business Management, Business Modeling, Business Strategy, E-Commerce, Consumer Behaviour, Market Trend, Product Development
University of Pennsylvania
Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Entrepreneurial Finance, Entrepreneurship, Digital Marketing, Performance Measurement, Business Valuation, Customer Acquisition Management, Peer Review, Branding, Lean Methodologies, Business Metrics, Marketing Strategies, Financial Analysis, Presentations, Team Building, Project Finance, Ideation, Target Market, New Product Development
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Security, Serverless Computing, Cloud Storage, Databases, Virtual Private Networks (VPN), Load Balancing, General Networking, Virtual Machines, Containerization
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Fundamentals of Management: University of California, Irvine
- Designing a Customer Support Chatbot Using Flowise: Coursera Instructor Network
- Essential Google Cloud Infrastructure: Foundation: Google Cloud
- Selecting the Right Customer & Channel : University of Maryland, College Park
- Social Media Management : Meta
- Generative AI for Business Intelligence (BI) Analysts: IBM
- Strategic Business Analytics: ESSEC Business School
- GenAI for Customer Insights: Coursera Instructor Network
- SAP Professional Fundamentals: SAP
- Management of Fashion and Luxury Companies: Università Bocconi