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Explore the Customer Service Course Catalog
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, New Product Development, Continuous Delivery, User Story, Product Management, Agile Methodology, Product Testing, Agile Project Management, Team Management, Design Thinking, Team Leadership, DevOps, Innovation, Analytics, Product Improvement, Business Analytics, Ideation, Product Lifecycle Management, Sprint Retrospectives
Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Identity and Access Management, Cloud Computing, Cloud Storage, Data Storage, Cloud Security, System Monitoring, Encryption, SQL
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, OpenAI, Personalized Service, Automation, Strategic Thinking, Business Transformation, Expense Management, Creative Thinking, Technology Strategies, Productivity Software, Creativity, Business Strategy, Strategic Decision-Making, Digital Transformation, Emerging Technologies, Natural Language Processing
Skills you'll gain: Social Media Strategy, Social Media, Social Media Marketing, Content Creation, Social Media Management, Marketing Strategies, Marketing Analytics, Customer Engagement, Digital Marketing, Brand Awareness, Advertising, Target Audience
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Ideation, Verification And Validation, OpenAI, Creative Thinking, Creativity, Artificial Intelligence, Personalized Service, Risk Management Framework, Expense Management, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Digital Transformation, Data Ethics, Business Process Automation, Expense Reports, Innovation, Natural Language Processing, Test Case
Skills you'll gain: Network Security, Intrusion Detection and Prevention, Hardening, TCP/IP, Cyber Attacks, Network Architecture, Computer Networking, Cloud Computing, Firewall, Network Infrastructure, Network Protocols, Virtual Private Networks (VPN)
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Artificial Intelligence, Personalized Service, Expense Management, Artificial Intelligence and Machine Learning (AI/ML), Creative Thinking, Productivity Software, Creativity, Digital Transformation, Business Process Automation, Applied Machine Learning, Expense Reports, Innovation, Natural Language Processing, Test Case, Scenario Testing, Technical Communication, Data Analysis
Alfaisal University | KLD
Skills you'll gain: Market Dynamics, Team Oriented, Customer Relationship Building, Product Lifecycle Management, Value Propositions, Product Improvement, Customer Insights, Competitive Analysis, Innovation
Skills you'll gain: Malware Protection, Identity and Access Management, Incident Response, Cybersecurity, Threat Modeling, Computer Security Incident Management, Network Security, Threat Management, Threat Detection, Cyber Attacks, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Security Awareness, Security Controls, Authorization (Computing), Multi-Factor Authentication, Human Factors (Security)
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Artificial Intelligence, Personalized Service, Data Ethics, Expense Management, Artificial Intelligence and Machine Learning (AI/ML), Creative Thinking, Productivity Software, Creativity, Digital Transformation, Business Process Automation, Expense Reports, Innovation, Natural Language Processing, Law, Regulation, and Compliance, Test Case, Scenario Testing, Information Privacy
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Crisis Management, Incident Response, OpenAI, Data Ethics, Computer Security Incident Management, Artificial Intelligence, Personalized Service, Business Ethics, Information Privacy, Personally Identifiable Information, Cross-Functional Collaboration, Threat Detection, Threat Management, Expense Management, Artificial Intelligence and Machine Learning (AI/ML), Threat Modeling, Creative Thinking, Creativity
- Status: Free
Atlassian
Skills you'll gain: Jira (Software), Agile Methodology, Kanban Principles, Agile Project Management, Lean Methodologies, Backlogs, Sprint Planning, Sprint Retrospectives, User Story, Workflow Management, Issue Tracking, Query Languages, Software Versioning, Administration
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In summary, here are 10 of our most popular customer service courses
- Digital Product Management: University of Virginia
- Essential Google Cloud Infrastructure: Core Services: Google Cloud
- Agentic AI and AI Agents for Leaders: Vanderbilt University
- From Likes to Leads: Interact with Customers Online: Google
- Generative AI Assistants: Vanderbilt University
- Connect and Protect: Networks and Network Security: Google
- ChatGPT: Master Free AI Tools to Supercharge Productivity: Vanderbilt University
- تجربة العملاء وخلق القيمة: Alfaisal University | KLD
- Introduction to Cybersecurity Tools & Cyberattacks: IBM
- Prompt Engineering for Law: Vanderbilt University