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Explore the Customer Service Course Catalog
University of Virginia
Skills you'll gain: New Product Development, Product Management, Agile Product Development, Innovation, Product Improvement, Ideation, Product Lifecycle Management, Customer Insights, Design and Product, Product Roadmaps, Product Design, Stakeholder Engagement, Customer Engagement, Data-Driven Decision-Making, Web Analytics, Product Testing, Business Modeling
Coursera Project Network
Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, PySpark, Data Cleansing, Data Import/Export, Data Transformation, Apache Spark, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Business Analytics, Application Deployment, Machine Learning
IE Business School
Skills you'll gain: Survey Creation, Marketing Planning, Market Research, Product Marketing, Consumer Behaviour, Value Propositions, Market Analysis, Marketing, Business Planning, Marketing Channel, Peer Review, Product Strategy, Target Market, Research Design, Data Analysis, Marketing Strategy and Techniques, Marketing Communications, Marketing Psychology, Strategic Marketing, Marketing Management
Skills you'll gain: Data Pipelines, Dataflow, Google Cloud Platform, Real Time Data, Data Lakes, Data Storage, MLOps (Machine Learning Operations), Data Analysis, Dashboard, Data Warehousing, Data Processing, Extract, Transform, Load, Data Infrastructure, Cloud Storage, Big Data, Tensorflow, Unstructured Data, Data Management, Data Integration, Data Visualization Software
Johns Hopkins University
Skills you'll gain: Patient Safety, Help Desk Support, System Support, Technical Support, Patient Education and Support, End User Training and Support, Health Care, Issue Tracking, Change Control, Network Troubleshooting, Disaster Recovery, Information Technology, Technical Documentation, General Networking, Telecommuting, Computer Networking
Duke University
Skills you'll gain: Presentations, Data Storytelling, Data Presentation, Database Design, MySQL, Relational Databases, SQL, Data Visualization, Business Analytics, Business Metrics, Data Visualization Software, Business Process Improvement, Business Intelligence, Tableau Software, Financial Modeling, Microsoft Excel, Excel Formulas, Business Process, Probability Distribution, Predictive Modeling
Coursera Project Network
Skills you'll gain: User Experience Design, Design Thinking, User Experience, Business Intelligence, Customer Insights, User Story, Customer Analysis, Persona Development
Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Success Management, Order Management, Sales Management, Salesforce, Sales Support, Dashboard, Sales, Sales Development, Customer Relationship Management (CRM) Software, Sales Operations, Lead Generation, Request For Quotation (RFQ), Customer Relationship Management, Product Knowledge, B2B Sales, Campaign Management, Data Visualization, Sales Training
Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, Presentations, Spreadsheet Software, Microsoft Outlook, Data Integration, Business Intelligence, Business Process Automation, Productivity Software, Application Development, Data Analysis Software
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing, Marketing, Marketing Strategies, MarTech, Business Marketing, Promotional Strategies, Digital Transformation, E-Commerce, Price Negotiation, Consumer Behaviour, Product Development, Product Promotion
University of California, Davis
Skills you'll gain: Search Engine Optimization, Persona Development, Web Analytics and SEO, Social Media Strategy, Competitive Analysis, Target Audience, Content Marketing, Peer Review, Social Media, Content Strategy, Social Media Marketing, Google Analytics, Presentations, Digital Marketing, Marketing, Forecasting, Marketing Strategy and Techniques, Expectation Management, Consumer Behaviour, User Research
Skills you'll gain: Serverless Computing, Digital Transformation, Cloud Services, Data Ethics, Cloud Infrastructure, Google Cloud Platform, Application Programming Interface (API), Business Transformation, Applied Machine Learning, Hybrid Cloud Computing, Image Analysis, Infrastructure As A Service (IaaS), Cloud Computing, Public Cloud, Containerization, Cloud Computing Architecture, Multi-Cloud, Machine Learning, Software As A Service, Computer Vision
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Digital Product Management: Modern Fundamentals: University of Virginia
- Machine Learning with PySpark: Customer Churn Analysis: Coursera Project Network
- Marketing Strategy: IE Business School
- Preparing for Google Cloud Certification: Cloud Data Engineer: Google Cloud
- Operations and Patient Safety for Healthcare IT Staff: Johns Hopkins University
- Excel to MySQL: Analytic Techniques for Business: Duke University
- Develop a UX Customer Problem Statement in Miro: Coursera Project Network
- Salesforce Sales Operations: Salesforce
- Master Microsoft Office 365 and Power Platform: Microsoft
- Marketing in a Digital World: University of Illinois Urbana-Champaign